Juliet Ibraham at Napleton's Northwestern Chrysler Jeep Dodge Ram

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Juliet Ibraham

My Review of Napleton's Northwestern Chrysler Jeep Dodge Ram:
I found Juliet very efficient, friendly, and courteous. She answered all my questions. She called me as promised. Here can be found seven more words

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Sara Abraham, Juliet Ibraham

My Review of Napleton's Northwestern Chrysler Jeep Dodge Ram:
I have heard many friends and family members over the years describe in vivid detail how dissatisfied they were with the dealership they purchsed their vehicle from. The horror stories of overcharging and impolite representatives. I can say without a doubt This is not the case at Napleton's Northwestern. Since the moment I purchase my vehicle the personell have gone ABOVE and WAY, WAY BEYOND to make me feel welcome, respected, comfortable, and satisfied with my decision. In a world where customer service is all but extinct, Napleton's has more than exceeded my expectations for a car dealership. I could not be happier.

Bryan

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Sara Abraham, Juliet Ibraham

My Review of Napleton's Northwestern Chrysler Jeep Dodge Ram:
I take my Wrangler here for the regular oil changes and some maintenance stuff. I always find their staff friendly and easy to work with. I have never had an issue with pricing. The service reps go above and beyond to help you fix your problems. I have seen some very, very rude customers come in and be completely belligerent and horrible. I honestly dont know how the service reps put up with that. I will happily bring my jeep here for years to come. They are fantastic to work with. I also worked with Brian West in the sales department to figure out what my wrangler was worth and was completely impressed with his easy going yet professional attitude. The mechanic I worked with also was very nice about showing me the dirty air filter and giving me an idea of how often to have them changed. Im always very happy with their work.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Juliet Ibraham

My Review of Napleton's Northwestern Chrysler Jeep Dodge Ram:
I have had a great experience here. I bought my Jeep in Pittsburgh and have only ever had it serviced there, and the employees here were extremely accommodating and talked at length with my dealer in Pittsburgh about what needed to be done to my car. They were extremely courteous, open, and honest. They were also efficient and communicative about the time it would take to do everything. I am not experienced with cars, and I really appreciated their detailed explanations and openness. I am very happy with my experience here and will definitely come again.

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