Dealer Reviews
Cars for Sale
Dealer Log In
Justin Schoettle
184 Reviews
Dealership Experience
15 yrs, 8 mos
Industry Experience
15 yrs, 8 mos
184 Reviews of Justin Schoettle
December 28, 2024
Mismanagement, Denial, and Lack of Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—includi Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—including my repair dealership (a certified Honda dealership), an inspection company, and Honda Corporate—identified negligence by Indy Honda as the cause. I provided clear evidence to support this, including a third-party warranty inspection report, photographic proof of the drain plug resting in the oil pan and the resulting engine damage, and verbal confirmations from experts affirming the connection to Indy Honda’s service. Despite this, the general manager and associates dismissed my evidence as “hearsay” and instead relied solely on their internal inspection to deny responsibility. This selective dismissal of third-party findings and expert opinions reflects a troubling unwillingness to take accountability for their mistake. The financial impact of this failure exceeded $7,000, yet Indy Honda only offered a $1,000 "goodwill" payment, which is a fraction of the costs I incurred. To make matters worse, Rohrman Cares, which initially reached out after my first review and promised mediation, failed to follow through despite multiple attempts to contact them. This experience has left me feeling deeply frustrated and disheartened. Businesses should act with integrity and transparency, especially when their actions harm their customers. Unfortunately, Indy Honda has shown a pattern of denial and avoidance instead. Proceed with caution if considering their services. More
by DaniC96
Other Employees Tagged: Jason Nowling, Kevin McDaniel, Tim Woodall, Nick Renier, Trey Rohrman, Brianna Modugno, Jadon Landis, Kelsie Becher , Heath Grepke, the front desk receptionist, and David Piercefield
July 14, 2023
Bought car sight unseen. Vehicle was delivered and was found to have multiple issues from the start. I changed the oil the first day I had the vehicle, it had metal chucks an Vehicle was delivered and was found to have multiple issues from the start. I changed the oil the first day I had the vehicle, it had metal chucks and flakes in it. All filters needed to replaced. Interior was dirty… hair, food, and dust was everywhere. Brakes were in bad condition and needed to be replaced immediately. Front drivers side spring was rusted and broken, causing clunking noises when driven. Valve stems were leaking air causing the tires to be refilled frequently. The vehicle was traded into Indy Honda and was literally sold to me in the condition in which arrived. Reached out management and received no reply. I used to sell cars in the past and I know mistakes can made. But I have never seen a vehicle go through a purchase and sale process without being inspected. More
by DPT79606
Verified CustomerOther Employees Tagged: Casey Loughlin
November 23, 2022
Hassle free and excellent customer service and sales experience. Special commendation to TK and the rest of the team who accomodated my concerns. experience. Special commendation to TK and the rest of the team who accomodated my concerns. More
by JEREMYRODC
Other Employees Tagged: Teresa King
October 27, 2022
Mr. Hall was patient with my indecisiveness and never-ending questions the entire time and even talked me through the pros and cons of the vehicles I was interested in so that I could make the best never-ending questions the entire time and even talked me through the pros and cons of the vehicles I was interested in so that I could make the best decision for me and what I needed! As always, an outstanding transaction with Indy Honda! More
by Ulrich1985
Other Employees Tagged: Scott Hall
September 17, 2022
Horrible service they refuse to help me and give me the name and number of there superior after I bought a vehicle name and number of there superior after I bought a vehicle More
by TYRICEMOBLEY
Other Employees Tagged: Teresa King , Pete Balderas
August 28, 2022
Excellent, profesional, quality, respectful, helpful and satisfying attention. Described all about the car I was looking for. satisfying attention. Described all about the car I was looking for. More
by MERENGUE882012
Other Employees Tagged: Teresa King
July 27, 2022
Would definitely recommend to anyone that wants to buy a vehicle. Fair prices and great people to work with. vehicle. Fair prices and great people to work with. More
by LFANNING600
Other Employees Tagged: Jake Lindsay, Chance Aubrey
June 18, 2022
I really was pleased with my experience at Indy Honda. Everyone was so nice and helpful. They weren’t pushy like most salesman at other care lots. I will definitely recommend them. Everyone was so nice and helpful. They weren’t pushy like most salesman at other care lots. I will definitely recommend them. More
by N.WALLACE3825
Other Employees Tagged: Jason Nowling, Tim Woodall, Nick Renier, Chance Aubrey, Trey Rohrman , Pete Balderas, Nick Goodrich, Justin Rector
June 03, 2022
We leased a new pilot from Indy Honda and the whole process was smooth and easy, we put a deposit on the car while in transit to reserve the vehicle, we got a call when it came in and did the paperwork process was smooth and easy, we put a deposit on the car while in transit to reserve the vehicle, we got a call when it came in and did the paperwork fast and easy and we’re on our way! More
by KEVIN15COX
Other Employees Tagged: Casey Loughlin, Chance Aubrey
Dealership Inventory (338 Vehicles)
