feta21 4/16/2013 1:01:18 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Cox Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Countryside Ford of Clearwater: We were very happy to find that there was a "team" working with us. No one person with an agenda pushed us. Keith Cox is a professional who knows his products as well as how to treat a potential customer. I will recommend him to anyone I talk to who is even thinking about buying a car.The team work aspect started from the first contact I made at the dealership. Jim Ballard introduced himself to my wife and I when we walked up to the featured cars in the front. We eventually learned that all of the sales people were assisting other customers. He introduced himself as the manager and proceeded to listen to what we were interested in purchasing. I had rented a Mazda 3 (5 door) on a business trip to Atlanta, and was very impressed with the ride, room, and especially the gas mileage.My wife seemed to favor the 4 door sedan and Jim took us over to the line to look at some. He excused himself and returned with Keith, who answered all of my technical questions. Jim directed us to some some sedans, in order to see how they drive. Keith sat in the back while we both drove, and educated us on why a Mazda is so highly rated. My own research (through Edmunds.com) and previous ownership of a Mazda MPV for 110K miles steered me to Countryside Mazda (in live in Tampa). How fortunate for us.When we finished the test drive, we found that Jim had a Grand Touring sedan waiting for us. He was intuitive enough to listen closely to my needs and found the perfect car for us from his inventory.This impressed me and I knew we were in the right place. Though we were not prepared to make a purchase that evening, the team (with Dale Hedding) put a financial scenario together for us to consider. AT no time were we "brow beaten" or pressured. That would have sent us walking, never to return.We needed a few days to get a better picture of our finances, and Keith and Jim only called to offer their cell numbers, in case we had any questions. These two gentlemen are THE reason that we never looked anywhere else. The most pleasant car buying experience that I have had in the past 30 years. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Gail Weaver 1/28/2013 5:27:40 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Cox Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Countryside Ford of Clearwater: It was a pleasant experience working with Keith Cox. I received excellent customer service from a knowledgeable professional. I would recommend him to anyone looking for a vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
coogs3 10/9/2012 1:29:29 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Eric BartholomewKeith Cox Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Countryside Ford of Clearwater: Great, Great, Great. This was the best car buying experience I have ever had. Keith was great taking me through the process and Eric was fast and explained everything. I would recommend that anyone looking for a car new or used check out Countryside Ford. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
socstav 9/12/2012 4:57:23 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Cox Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Countryside Ford of Clearwater: Buying a vehicle from Keith was effortless. He provided friendly service, superb price and explained all the aspects of the truck, including programming the bluetooth and the benefits of the ecoboost. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Countryside Ford of ClearwaterAdded: 9/13/2012 2:16:09 PMThank you for sharing your 5-star experience with us! Keith is a true asset to the Countryside Ford team and we're delighted to hear he provided an effortless experience. Congratulations on the new vehicle - we'll make sure you have many memorable years with the new ride. Come see us again soon!Regards,Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
Margaret Nowers 7/20/2012 7:53:15 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Jeremy BauerKeith Cox Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Countryside Ford of Clearwater: I was very pleased with our experience at Countryside Ford. Jeremy and Keith were courteous and knowledgeable in dealingwith us through this process. Thanks for them. Also, want to recognize Jerry in the Service Department. He was courteousand knowledgeable and so patient with us, even when we weren't Thanks for him, too. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Countryside Ford of ClearwaterAdded: 7/24/2012 8:09:57 PMThank you for sharing your feedback, Margaret! It's great to hear about the experience you enjoyed with Jeremy, Keith, and Jerry. It is our pleasure to provide the exceptional service you deserve and I hope you won't hesitate to let me know if there is anything we can do for you! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
deb52 3/29/2012 8:35:41 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Cox Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Countryside Ford of Clearwater: i went in the dealership looking to buy another car.When i went in everyone was friendly..I got a sales consultant named Keith Cox, he was very friendly and i felt that he went out of his way to sell me a nice used car, i was very happy when i drove away and waved good-bye and knew that i made a good deal..I have no complaints about Keith or Countryside Ford, i recommend them to everyone. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Countryside Ford of ClearwaterAdded: 3/30/2012 1:30:28 PMThank you for sharing your experience with us! Keith is a terrific member of our team and we are happy to hear that you enjoyed working with him; he will be thrilled to hear from you. We all appreciate your feedback and hope to have the pleasure of serving you in the future. Congratulations on the car! Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
jgetker 3/17/2012 8:35:15 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith CoxDinarte Luz Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Countryside Ford of Clearwater: We came in to look at a vehicle, then changed our minds to another vehicle and the staff did everything to get everything done so we could drive home that night in our new car. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Countryside Ford of ClearwaterAdded: 3/19/2012 2:10:29 PMWe appreciate that you took the time to share your experience with us! It's great to hear from you; thank you for the 5-star review. It was a pleasure to help and we hope to see you again soon. Congratulations on the new vehicle!Don't forget to take advantage of our exclusive Facebook and Twitter specials on your future visits! Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
T1no33 1/5/2012 5:26:32 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Cox Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Countryside Ford of Clearwater: I sent out emails to every Ford Dealership within 70 miles of my home. I received only 1 response and it was within 15 minutes of my submission and that was from Countryside Ford. The email response said I would be contacted by a salesperson as soon as possible. Within 10 mins of that email I received a call from Keith Cox about my inquiry. He was very helpful with answering all of my questions. To date I have not received a response from any other dealer! Due to Keith's exceptional customer service and quick response time as soon as the car I want comes in stock I will make my purchase from him and Countryside Ford. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Countryside Ford of ClearwaterAdded: 1/6/2012 4:32:54 PMThank you for sharing your fantastic experience! We are happy to hear that you have enjoyed talking to Keith - He is a great member of our team. We appreciate your business and we are looking forward to helping you get in the new car!Don't forget to check out our Facebook and Twitter for exclusive savings and updates. Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
JMoncrieff 12/24/2011 5:35:36 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Cox Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 4 Pricing: 5 Overall Score: 4.6 My Review Of Countryside Ford of Clearwater: I needed a new work truck. Look around for the best price and found it at CountrysideFord. This is the second veichle purchased from Countryside Ford. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Countryside Ford of ClearwaterAdded: 12/27/2011 12:29:28 PMThank you for taking the time to write this review! It is our pleasure to serve you and we truly appreciate your business. Congratulations on the new truck and come see us again soon! Don't forget to check out our Facebook and Twitter for exclusive savings and updates. Regards, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com
putdowndagats 12/24/2011 10:04:57 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Cox Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Countryside Ford of Clearwater: Well I was given the opportunity to buy a car for my 18th birthday ( parents treat) and of all places to buy a car I got mine from coy.teysode Ford. I think that Keith cox is the reason I even got the car. He helped me with all the financing and gave me a really good price even after knowing all I had to work with. He knew how important it was for me to get my first car. I give him this rating because he deserves it. He actually cared about me as a customer and took the time to get my financing situated so I could get my car. Great salesman! Thanks Mr. Keith! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Countryside Ford of ClearwaterAdded: 12/27/2011 12:33:14 PMHappy 18th Birthday! We are thrilled that we had the privilege of helping you find your first car and we hope that you have many memorable years together. Keith is going to be happy to hear that you appreciated working with him and I know we all hope to see you again soon! Be sure to check us out on Facebook and Twitter so you can take advantage of our exclusive offers and updates! Thanks again, Megan Gillespie, Customer Relations. mgillespie@newcountrysideford.com