"Wonderful service! "
- Y. Castillo
I went to Northcoast dealer for my next vehicle. Traded in my 2003 Montero Sport and wasnt sure if i was making the right decision. Kelsey and Kelly were so amazing, did not rush me, answered all my questions, did not judge me or mistreat me because of my beater trade. I have never felt so comfortable with my choice in dealer or sales rep ever. And their prices are definetly reseasonable and unbeatable! I rate them a 10star! I am absolutely happy with my 2015 Nissan! 😁
"Experience with Kelsey rating a 5"
My experience with Kelsey was outstanding. She was very professional, friendly, honest and prompt. I advise anyone to do business with her. I will be doing business with her again in the future. Thank you Kelsey
This guys were great to me excellent customer service took care of all my needs even suggested a few. Overall was excellent in everyway big help!!!
My husband went in looking at used SUV's and test drove the GMC Terrain in the end. Fell in love with it before we left the lot and wanted it more after learning about some of the features! They were very understanding about our request for better tires and in the end we left as new GMC owners. Everyone there was great and i have never had such a great experience with buying a car. No pressure no trying to get you in a vehicle you don't want and for an extra 100.00 we got extra coverage on our vehicle if anything should happen. I would highly recommend this place.
"Great service "
- Mr. and Mrs. Jennings
Kelsey helped me and my husband get into a new SUV pretty fast and she made sure all the T's were crossed and the I's were dotted before we left. I appreciate the service she provided! I definitely recommend her! She's awesome!
"Best experience I've had"
- Keith F
Kelsey made buying my next truck as easy as it could be. She went above and beyond to get me all the info I asked for and even got me financed when others told me no. An absolute pleasure to work with without any of the pushy sales tactics you'll find elsewhere. Will definitely be back to buy my daughter's car from her soon!!!
"Truck buying experience"
- Daniel Moore
Kelsey was very helpful with buying a truck gave me all the info up front made my experience the best it could be when buying a used truck easy and painless
"Kelsey + Jennifer = Great team"
Kelsey was great and I had very particular requests. I wanted videos and HQ pictures of the car (as I am out of state) and she had videos and pictures of the underbody in a short period of time. If she did not know the answer, she found out and called me back quickly. I bought the car without test driving or seeing it in person :). Kelsey and Jennifer (in finance) are just a great team who are willing to go beyond to make sure your comfortable before - during and even after the process. Also my car was serviced by Jeremy and I was happy that it had - new tires, fresh oil change and new brake pads. Didn't expect that, I will recommend this place again and again
"Bait and Switch"
After putting my trust in Kelsey and this dealership, I have no new car and 6 hard inquiries on my credit. I was led along and lied to; Plus, Kelsey never called me back. When I received the letters from the places they ran my credit, they said, "Insufficient Income". I have over $3,000 a month in monthly income and all of my bills run less than $600 a month. This dealership is shady, I would not recommend this dealership to anyone. They are no better than ABC Motor Credit or JD Byrider. Also, Kelsey tried begging me by text message to take down my reviews on other sites. Finally, this stupid company still is emailing me regularly after I clicked unsubscribe. I asked for no contact from this company. AVOID, AVOID, AVOID!
"Kelsey never quit."
- Kurt/Hinckley, Ohio
I can be a difficult person to sell and Kelsey never gave up on me. Back and forth from car to car, lot to lot in the rain. Always with a smile and eagerness to help in any way. I would highly recommend asking for Kelsey whenever you visit the Cleveland location.