I have purchased 3 Toyota Prius from Falmouth Toyota and keep going back because of the great customer service. I'm a woman and hate the wheeling and dealing (and very complicated deals that make me feel like I'm being taken advantage of) of buying a new car. Falmouth Toyota is straight forward, trustworthy and respectful of my time and intelligence. Very much noticed and appreciated. I dealt with Ken Collings and he was wonderful.
"Request for my input "
I have been going to Falmouth Toyota since the late 1980's for service...and finally purchased my
first Highlander from them in 2008....after a Camry wagon for 15 plus years.
"Great buying experience"
- Toyota Buyer
Ken was a "no pressure" salesman and great to work with. Everyone we talked with at Falmouth Toyota were very pleasant and made you feel welcome. Would Highly recommend Ken and Falmouth Toyota!!
"Good Overall Buying Experience"
My wife and I recently purchased our second vehicle from Falmouth Toyota, a new 2015 Venza, and were happy with dealing with them once again. The only reason I rated our overall buying experience as "good" rather than "excellent" is due to price. I feel like we could have done a little better at another dealership.
"We have had excellent experience with sales and service "
- New Toyota
We have had excellent experience with sales and service since 2008. We also have had 2006 Lexus serviced here since 2008 because of the outstanding service.
Other Employees Tagged:
Third car purchased from Ken since 2008. We are a happy customer.
"Complete satisfaction !"
- elle vee
I have never written to anyone before, but after my experience with Falmouth Toyota, I felt I had too. I was in need to replace my '06' Sienna and I had heard they were terrific to work with. So my wife and I visited their dealership and was blown away from the very beginning. Our sales representative Ken Collings took as much time as we needed, drove as many cars as we wanted, asked and had all our questions answered, and most importantly, got an awesome price on a '14' Sienna. Peter Cavicchi is the best in the finance dept. And they followed up with me. It wasn't just about a sale. They were interested in you. I received a call 2 days after I took ownership of the car from Ken. Then I received a call from their General Manager Matt Murphy a few days after that. That just shows how thorough they are from top to bottom. My advice -- GO !! You won't be disappointed.
"Another Happy Customer"
The best customer service I have ever experienced. Ken Collings helped my husband and I find the perfect Tacoma. He was helpful, knowledgeable and available to help us with all of our questions and concerns. We love our new truck and couldn't be happier.
"Buying a new Tacoma truck "
I took my truck into toyota for a tuneup this December and was quoted approximately $8500 to fix a myriad of problems due to rust underneath the vehicle. Jared was great to work with. I unfortunately spent over $300 to tune the truck up and after assessing the condition of the truck, I I decided to consider purchasing a new or used Tacoma after talking with Jared. In sales, Ken Collings couldn't find me a similar vehicle so I looked at Hyannis Toyota and the internet to see what I could find. Ken appraised the vehicle and said the truck was worth $5000 in a trade. After a few days of looking without success, I received a call from Courtney in Internet sales. She had found a truck that satisfied what I was looking for. She gave me a price and we applied the $5000 to the purchase price. I spoke with Ken on the phone and we made all arrangements for purchasing the truck in one day. We made all the arrangements so that the sale could be booked by the end of the year. I was extremely pleased with the service I received from Jared, Ken and Courtney. My only regret is that I didn't get more for my truck since it was only a 12 year old Toyota and it was falling apart. Other than that, a great experience by a great team.
Thanks Falmouth Toyota,
"Always a fantastic experience at Falmouth Toyota!"
Falmouth Toyota is the best dealership you could hope to deal with. We've purchased a number of vehicles from them, and it has always been a great experience. My mother, who doesn't live in the area, just purchased a 2015 Corolla from them. Her second purchase from them, by the way. Check them out . . . you won't be sorry.
Other Employees Tagged:
, Ken Collings is my all time favorite sales person, and Taylor Vonner in Service is my favorite person in that department.
"Falmouth Toyota Family"
I recommend Falmouth Toyota and the entire staff without reservation. Ken Collings is the consummate sales representative of this family oriented business. Ken's professionalism and product knowledge along with the no-nonsense deals he proposes are qualities that keep me in the Falmouth Toyota family. I love my 2015 Toyota Tundra SR5 4X4! Follow-up calls by Ken and dealer owner Matt Murphy were very much appreciated and show their concern for customer satisfaction. Very best regards, Jim Gallagher, Forestdale, Mass.