Dealership Experience
8 yrs, 6 mos
Industry Experience
39 yrs, 4 mos
Languages Spoken
English
187 Reviews
Write a Review186 Reviews of Ken Riley
April 24, 2024
Additional service sold at the time of purchase were not in service department system. I had a flat tires 7days after purchase and no assistance. Service department told me to call finance as I did 3 ti not in service department system. I had a flat tires 7days after purchase and no assistance. Service department told me to call finance as I did 3 times. No return call what so ever. Had to deal with flat tire 2 days later else where which had coverage in plan sold. 7000 dollars spent on additional services for what . This was just a flat makes me wonder if a major issue accrued. I work less than 7 miles from your location which prompt the additional services for my convenience. Our gratitude to Ken our sales person and the finance officer for a comfortable transaction in this purchase. Thanks guys for being professionals. David Maxwell More
Other Employees Tagged: Stuart McKenry
April 22, 2024
Kenneth and Manny knew we were tight on time and made sure the transaction process flowed smoothly to get us out quickly. sure the transaction process flowed smoothly to get us out quickly. More
Other Employees Tagged: Manny Diaz
April 10, 2024
Great service Richard did a great job of helping me find the right car. Awesome the right car. Awesome More
Other Employees Tagged: Richard Fuller, Gary Ryan, Juan (JP) Perez
April 08, 2024
Great experience. Second vehicle from planet Ford in Humble. Ken was great and knowledgeable. Definitely will recommend to family. Second vehicle from planet Ford in Humble. Ken was great and knowledgeable. Definitely will recommend to family. More
Other Employees Tagged: Manny Diaz, Lyndi Sage - Walker
April 01, 2024
Easy buying experience! Go see Mr Ken Riley! We will be back again for our next vehicle! Go see Mr Ken Riley! We will be back again for our next vehicle! More
Other Employees Tagged: Stuart McKenry, Nathan Zuniga, Guy Guidry
March 25, 2024
They worked with me for hours and were able to give me payment options as well. payment options as well. More
Other Employees Tagged: Hervey Ayala
March 24, 2024
Everything was great and Advisor's were knowledgeable about all the services I needed for mu vehicle. about all the services I needed for mu vehicle. More
Other Employees Tagged: Todd Silva, Lorena Barker, Zeke Moreno
March 18, 2024
Wonderful staff, everyone was pleasant and easy to deal with. You had a large selection of the vehicle type we wanted, and we found our car thanks to Randall Reed! with. You had a large selection of the vehicle type we wanted, and we found our car thanks to Randall Reed! More
Other Employees Tagged: Richard Fuller, Billy Harvey, Gary Ryan, Kevin McKinnon, Zeke Moreno, Guy Guidry, Juan (JP) Perez, Michael Grissom
February 09, 2024
Manny was great ,Guy was very informative,But I was not happy with the outcome of the truck discount,it wasn’t even worth the money for the truck. After market helped me out on the truck discount. So I wil happy with the outcome of the truck discount,it wasn’t even worth the money for the truck. After market helped me out on the truck discount. So I will not be coming back to buy a truck from Randle Reed on 59/69 fwy again. More
Other Employees Tagged: Manny Diaz, Guy Guidry, Michael Grissom