Ken Ruffier

I offered to buy a 2015 Mustang last fall had it sold to me but then I decided I wanted to use my financing for a better interest rate and then suddenly the car was sold by them to someone else and now magi me but then I decided I wanted to use my financing for a better interest rate and then suddenly the car was sold by them to someone else and now magically over the winter, this car reappeared Back on the website for 28,500 a couple months ago and now just again saw it today for 30,000. How did it go up in price lol ended up driving to Pittsburgh to get the exact same car with only 16,000 miles compared to their 40,000 for lower price , they just wanted that extra kickback from there financing is what it was nice try xxxxxxxx More

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Great experience sales and body shop took care of me even after an accident on my truck after an accident on my truck More

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I would recommend Haasz Auto for anyone who is shopping for a vehicle . Great experience ! for a vehicle . Great experience ! More

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Good place to deal. They take into consideration the situation you maybe in to find the best options. I have been dealing with Haasz Automall for many years now. They have the best staff from sales to situation you maybe in to find the best options. I have been dealing with Haasz Automall for many years now. They have the best staff from sales to service. They have always helped/shown me how to get the best deal. Haasz have even made dealer trades to get the vehicle that i wanted. Great Job! More

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Thank you so much for the great service! We will definitely be back, time and time again! If they can’t get you in car it can’t be done definitely be back, time and time again! If they can’t get you in car it can’t be done More

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Always excellent service. Friendly and prompt. Never any issues when I come here for service. Everyone is welcoming and knowledgable. I recommend Haasz in Ravenna to all my friends and family. issues when I come here for service. Everyone is welcoming and knowledgable. I recommend Haasz in Ravenna to all my friends and family. More

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Since Haasz opened 14 years ago, the consistency and level of excellenece prevails in the service dept, sales dept, marketing dept, collision dept and upper senior mgt. The culture is cemeted in the or level of excellenece prevails in the service dept, sales dept, marketing dept, collision dept and upper senior mgt. The culture is cemeted in the organization to provide outstanding service in all 3 areas of sales, service and collision . More

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Haasz Automall saves the day again and again Hats off to Ken Ruffier of the sales dept and formally of the service dept and parts manager Bob Rhodes. My daughter who now lives in Utah was on a ca Hats off to Ken Ruffier of the sales dept and formally of the service dept and parts manager Bob Rhodes. My daughter who now lives in Utah was on a camping trip in Colorado and got a flat tire on her 2009 Jeep bought & serviced thru Haasz. Her McGard lug lock key for a very strange reason did not work to release her spare. She got it towed to a service shop in Boulder,Colorado but they did not have the tools or master key to release. They wanted to drill into the lock lugs at $ 100 a lug . Luckily my daughter had taken pictures of the lug, malfunction key and her McGard Registration card. After a phone call to Kenny and bringing that information to him, he directed me to Bob Rhodes who called McGard and was able to get a replacement key next day'd to the shope in Boulder,Colorado where the Jeep is and we avoided a very costly procedure. I fully thank Kenny and Bob whom are of the 5 Star Culture of staff and people of Haaszauto Mall and why I have been an advocating cusotmer of their's since they opened in 2006. Just the typical value add service that comes with dealling with Haaszautomall in Ravenna and Dalton. Chas Lauria Hudson,Ohio More

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Absolutely perfect best people ever and professional My sales lady was the best and honest straight forward and treated us like family everything went very smooth and very helpful with showing how everyt My sales lady was the best and honest straight forward and treated us like family everything went very smooth and very helpful with showing how everything in the truck worked and explained the warranty and coverages the managers was very polite and very professional and I would recommend Julie the sales lady and the dealership to anyone I know looking for a car never have I bought a car so smoothly and helped me find what I needed and then even more thank you all for great business More

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Great job Julie did an amazing job getting me everything i asked for not a lot of wait time she rocked will send people her way it was a good experience Julie did an amazing job getting me everything i asked for not a lot of wait time she rocked will send people her way it was a good experience More

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