Kenny Tierno
4/13/2012 7:17:54 AM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy
My Review of McKaig Chevrolet Buick:
I live in SC and got help with my Bluetooth features for my 2011 Silverado that I bought in SC. McKaig was VERY willing to help me with any questions on the Bluetooth features and even provided me with a cool "cheat sheet" of the commands free of charge. Great dealer that keeps the customer in mind!!
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Response from: McKaig Chevrolet Buick
Added: 4/13/2012 8:57:59 AM
We are happy we could help as we always thry to provide "solutions" for the people and not just push product. That is why McKaig is "A Dealer FOR the People!" We appreciate your kind review and hope you will stop by and visit us if you are ever in the Longview - Tyler East Texas area!
bottosj
3/15/2012 6:07:08 AM
Overall Rating: 4.4
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Josh Johnston,
Mike Lambert
My Review of McKaig Chevrolet Buick:
The best way to put in a few words that mean a lot was honesty. I told Mike my current status and he acted on it with just what I wanted to hear. I had alot of things that needed to fall in place and all hell broke loose and Mike was there to give support and worked with me for 3 months. In turn we compared dealers and work out a price and plan that worked for both.The biggest thing that a lot of buyers like is to figure out without a hassle is.... if they can to afford to look at a new car or truck and McKaig did just that. That's why I came back. Nice Job to all.
Thank you ,
the Bottos family
P.S. I will tell you the 1st thing my wife said is when we went to lunch the day I bought it was WOW they don't clean them up very well its dirty.
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Response from: McKaig Chevrolet Buick
Added: 3/23/2012 4:48:29 PM
Thank you for your business and kind review. We also appreciate your honesty in letting us know the vehicle was not as clean as ir could have been and we will look into this! We always want folks to be completely satisfied with the "McKaig Experience" and we will look into this and correct it! Thank you again for your business, review and suggestion for further improvement! Sincerely, McKaig Chevrolet Buick, "A Dealer FOR the People"
rnunnery
2/14/2012 8:32:11 AM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Josh Johnston
My Review of McKaig Chevrolet Buick:
Probably the easiest Car Sales experience I have been through. My wife and I were looking for a car for my daughter who is in college. I checked out several websites and finally came upon a car I was interested in on Autotrader. After making a call to the dealership we decided to make the trip to Gladewater to check the car out. We were first greeted by a receptionist who was very friendly. She contacted Kent Abernathy who took us out the shop to show us the car.He made us feel very welcome and relaxed. We looked it over , went for a test drive and decided to discuss terms. After agreeing on the price, we were then introduced to Josh Johnston who handled the paperwork. He was also very friendly and professional. We drove the car back to Shreveport and are very satisfied with McKaig Chevrolet. I would definitely recommend.
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Response from: McKaig Chevrolet Buick
Added: 2/15/2012 12:29:12 PM
Thank you for your review! We appreciate you coming down all the way from Shreveport to come visit us and purchase a vehicle. We sincerely hope that your daughter enjoys her new ride, and we bet all of her friends are going to be jealous! Thank you so much, and we hope to see you again sometime soon.
kindlefarms
1/26/2012 1:00:07 PM
Overall Rating: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
We were on our way to Longview to look at a truck for our son and stopped in at Gladewater. They had what we wanted there and it was exactly what we were looking for. They were so courteous, kind and easy to work with. We will go back when we get ready for another Chevrolet and I have told many friends about McKaig. It was a great experience for our son as well, now he knows how he should be treated when making such a big purchase. Thanks McKaig and thanks Phillip!!!!
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Response from: McKaig Chevrolet Buick
Added: 2/2/2012 11:47:19 AM
Hey there!
Thank you for your review. We strive to make every customer feel comfortable and at home when the come to visit McKaig. We do our best to go above and beyond the call of duty to make you happy! We sincerely hope that you enjoy your new vehicle, and come back to see us real soon!
SGDISH
1/24/2012 10:40:44 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
I HAD BEEN WORKING WITH KENT PHILIP TO FIND A CAR WITH CERTAIN OPTIONS AND A CERTAIN COLOR. HE HELPED ME FIND ONE ON A FRIDAY MORNING. HE BROUGHT THE CAR TO GLADEWATER AND HAD IT READY FOR ME TO PICK UP BY 3:00 THAT AFTERNOON. I PROVIDED JOSH SOME FINANCIAL INFORMATION AROUND NOON AND HE HAD ALL OF THE PAPERWORK READY BY THE TIME I GOT TO THE DEALERSHIP AT 2:30. I APPRECIATE THEIR DILIGENCE IN HELPING ME PURCHASE THE CARE I REALLY WANTED.
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Response from: McKaig Chevrolet Buick
Added: 1/26/2012 6:00:48 PM
Hey there!
Thank you for your review. We strive to make every customer feel comfortable and at home when the come to visit McKaig. We do our best to go above and beyond the call of duty to make you happy! We sincerely hope that you enjoy your new vehicle, and come back to see us real soon!
Response from: McKaig Chevrolet Buick
Added: 2/2/2012 11:48:10 AM
Hey Sammy,
We're glad you had such a great experience at McKaig! Thank you for your video testimonial as well!
MikeJohnston
11/30/2011 10:29:23 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson
My Review of McKaig Chevrolet Buick:
This dealership was recommended by a friend and I am glad that I went to Gladewater. The folks at McKaig, Phillip Anderson and Kent Abernathy, were knowledgeable and able to find the vehicle that met all of my requirements. There were no hassles and no high pressure sales. I would highly recommend this dealership and the folks at McKaig Buick.
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KymHarris
10/30/2011 11:09:59 PM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Mike Lambert
My Review of McKaig Chevrolet Buick:
When I began my search for a new car, I knew I wanted to find a local "hometown" dealer with a sales rep I could sit down with face to face and feel comfortable that I was getting the best product for my money. I wanted to work with a dealer who would listen to what I wanted and not try to push me into buying a new car until I was ready and I wanted to be sure that if I had any problems with the new car, the dealership would take care of me. McKaig Chevrolet exceeded all my expectations. The staff treated me like I was family. They were friendly, knowledgeable and most of all fair and honest. This was the easiest car buying experience I've ever had. The finance guru, Josh, had the paperwork waiting on me. My sales representative, Mike Lambert, sat me down in the car and showed me how to use everything the car had to offer and answered all my questions. And I know Kent Abernathy and all of the staff at McKaig is just a phone call away if I need anything. I totally trust these great people and would recommend McKaig Chevrolet to anyone looking to buy a new Chevy.
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woodford33
10/4/2011 2:22:01 PM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Mike Lambert
My Review of McKaig Chevrolet Buick:
I HIGHLY recommend this dealer. They were honest and worked hard to find the exact car I wanted at the exact price I wanted. I was very pleased with my experience and look forward to working with them in the future.
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Ben stewart
9/4/2011 7:41:28 AM
Overall Rating: 5
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Josh Johnston
My Review of McKaig Chevrolet Buick:
The Mckaig dealership has to be one of the best and friendliest staff ever.
I've been buying cars for 15 yrs and I have never been treated so great,
The best experience ever!
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AmandaKRoberts
8/5/2011 11:24:56 AM
Overall Rating: 5
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kent Abernathy,
Philip Anderson,
Josh Johnston
My Review of McKaig Chevrolet Buick:
This was my first time buying a car from McKaig and the experience was great!!! The car I was buying was ready to go when I arrived and made things so much easier. I know I will buy more cars from them.
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Response from: McKaig Chevrolet Buick
Added: 8/5/2011 1:49:42 PM
Thank you, Amanda! We are glad "you are happy" with your new Buick Enclave and appreciate very much your thinking about McKaig Chevrolet Buick! Please let us know of any thoughts or ideas you might have as to how we can further improve the "McKaig Experience" as we want to Keep "making you & others happy." We especially appreciate your helping us spread the word about McKaig, "A Dealer For the People," so we can help others drive that nicer, newer car they want!