Kevin Gascon at Dewey Ford

Kevin Gascon met us say the door with a warm handshake. He listened intently to our needs. We were on a test drive in a brand new Focus. He waited after hours so that we could gather the paperwork. We drove away with our new Focus, and have enjoyed it immensely. I look forward to a long relationship with the Dewey Ford Team. Peace Greg

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until now i have so dreaded car dealers to much high pressure and cant do this cant do that take it or leave attitude dewey ford and kevin amazed me with there efforts to please me and make my purchase effortless i got what i wanted and more i still cannot believe how nice the people at dewey ford were and i tell all my friends about it i believe i will make dewey ford my dealer for life

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They made sure I got the car I wanted .They didnt high pressure me into
buying something I didnt want. I have a bad back and they even made sure I had a car
with heated seats. Kevin sold me my first ford focus and I was satisfied with it and Im sure Ill be satisfied with the second focus I recently purchased in January.

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All the folks I had the pleasure of doing business with at Dewey Ford listed were 110+% professional, courteous and fair going the extra mile to make my purchase experience the best ever. My extreme thanks to those listed at Dewey Ford in Alkeny, Iowa. I did check out (2) other Ford dealers in the Des Moines vicinity but I came back to Dewey mainly because of their professionalism and putting my concerns priority #1. After much searching Salesman Kevin Gascon, with assistance from Mgr. Harley Deem found the Edge SEL options which I originally wanted at the right price. It took some patience on his & my parts but he located it on Dewey's lot with 6 miles on it & not a demo like you'll find at many dealers. Truthfully I was very somewhat skeptical of Dewey Ford's treatment toward me because at age 53 I have never been treated so well by any dealership in my life. I estimate have been to in excess of 30-35 having lived in 4 states. I have not a single complaint I could offer regarding Dewey Ford. They took care of me from the second I stepped through the door every time making me feel at home. Stephanie Alber in the Finance Dep't., I can't thank her enough or Harley Deem for getting my monthly pym't. low enough to be managable so I can enjoy the Edge & not be stressed about what I'll need to give up ea. month to make my pym't. The interest rate is the lowest I've ever paid on a new vehicle(the absolute truth)which made my purchase even that much more worthwhile. She offered optional protection packages which can be altered to fit your budget if you want any of them but no pressure there either. After I purchased at Dewey I couldn't help but wonder what may have happened if I opted incorrectly to purchase at another Des Moines Ford dealership or competitor manufacturer. I think this dealership should be training other dealerships how to take care of customers, keep them coming back and most important give them incentives to BUY Ford. I mean all this sincerely & admittedly I am not the easiest person to please when it comes to trading a used and buying a new vehicle. They gave me the amount I wanted on my pick-up truck trade (no games or numbers confusion) which was the incentive I was needing to purchase a new 2012 Edge. I haven't had a Ford product in many yrs. since having a 2003 Ford F-150 Lariat & although an adjustment, downsize to the Edge from a extended cab pick-up w/o 4-wheel drive preferred in the Mid West, so far I am very happy with it. I feel like I'm driving in the luxury of a Lincoln Towncar (well almost)Signature Series limo as it smoothly handles curves, potholes, bumps & construction joints of the city & highway surfaces in Des Moines vicinity. If you are a Patriot American as I and prefer not to send our much needed jobs overseas than do yourself, fellow Americans & country a favor and research any Ford product. I have found you'll get the most "bang for your buck" in every way compared to those vehicles I considered. I have not had a single problem with our new Edge. It is obvious Ford engineered this vehicle to last, it is comfortable and drives like a larger luxury vehicle although classified as a cross-over. Buying any new or used vehicle is a significant purchase/investment so if you want it to be virtually stress-free, as it should be, then stop in or call Dewey and you'll be thanking yourself and them as I am. Know that I wrote the above with no 'fringe benefit', coercion from Dewey Ford and they truly deserve, earned my sincere compliments & respect, a much appreciated change from past experiences. If I stay in the Des Moines vicinity as I'm transferred often too much for my work, I have no reason to look for any other dealership.

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Kevin Gascon was such a delight to work with. working together we found the perfect new Edge for me. He had the most patience and treated me like his top priority. He has a great sense of humor and was so easy going. This new purchase is my third Ford and I look forward to working with Kevin Gascon in the future. I also worked with Zach Battani, Finance Staff, who was extremely friendly, beat the best interest rate I could find and helped me get my payment less than I was originally quoted. Harley Deems worked to keep my business. What a great team.

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Dewey Ford was a first time visit. We were greeted by a huge smile and a warm
hand shake. This young man was Kevin and he was on his way to making our visit
a pleasant one. His information about the car we were interested in was very
helpful and there was no pressure to buy. We found the car we were happy with
and must say, we have never left a dealership with a car the same day but we
did. Our experience with Kevin and the Dewey Ford sales staff was spot on.
Thank you

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The experience at Dewey Ford was hassle free, no pressure, from our salesman to the finance man. you are not treated like a number like some dealerships but with respect and the awareness that you are there main concern, like they are happy to make sure that you know they are there to make sure that your concerns were always there priority. I highly recommend Dewey Ford they are my Ford Dealer and I am proud to say that.

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I was totally impressed with your salesman Kevin Gascon, he made buying a new car a delight. He was helpfiul, respectful,willng to take the time with us without putting on pressure. But he was truthful & thats what impressed us the most.

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We went looking for a specific F-250 Crew Cab truck we foudn on the internet. My husband looked at it on Saturday and we intended to drive it on Monday after work since we live in Boone, but when my husband called down Kevin Gascon told him was going on the truck to auction at 2pm. Well we weren't able to get down there before 5pm so we just chalked it up to "it wasn't meant to be", but the phone rang at 5:50pm and it was Kevin telling my husband the truck didn't go to auction and to see if we could come down. We quickly lined up a sitter for our daughter and got down there at 7pm. We test drove the truck and fell in love with it. We were just hoping we could come to an agreement on price. Kevin & Michael (Business Mgr) worked very hard to come within $2 of what we wanted for a monthly payment. Michael even had to back out a wholesale deal with another D.M. dealership since the truck had been sold to them at 8:30pm. GO MICHAEL!!! We signed all the paperwork and left at 9:30pm. Kevin was still there waiting for us. Michael & Kevin were fantastic to work with and we want to thank the manager that allowed for the wholesale deal to be reversed. Kevin was even there when we picked the truck up 3 days later ON HIS DAY OFF! He just wanted to make sure we were taken care of properly.

We would recommend Dewey Ford to anyone we know. We were treated fantastic by dedicated employees.

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We told Kevin what we were looking for and he got back to us in a day to let us know that what we were looking for 'came in on the truck that day'. When we arrived the next morning the truck was washed, gassed up and ready for a test drive. He explained the features that were of most interest. Finally, he quoted us a fair and competitive price for the vehicle which included our previous truck in trade. The other individuals we dealt with for purchasing and further explanation of the features of the vehicle were done professionally. Good experience.

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