Kevin Zufall at Thomas Hyundai Subaru

Kevin Zufall

Kevin Zufall

Kevin Zufall


Service Advisor
Thomas Hyundai Subaru

Thomas Hyundai Subaru

10325 Mt. Savage Rd
Cumberland, Maryland 21502

(301) 724-6310

Cars For Sale by this Dealer

Need a New Car?

Sue Chaney
1/1/2013 4:46:14 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tammy  ShookTammy Shook
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

Just wanted to say THANK YOU for the great service I received at your location.
I thought service with a smile was long gone, but not at Thomas. I told them what I needed and they did the job. They will also tell you if they find any problems before they do anything and quote you a price. What a great crew you have working there.
Sue Chaney

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jimbrenda2011@comcast.net
7/13/2012 2:28:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris CarpenterChris Carpenter
Brett FilesBrett Files
Bob GiffinBob Giffin
Johnathan  LoughrieJohnathan Loughrie
Michael MaceMichael Mace
Amanda RothAmanda Roth
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

We were very satified with Amanda Roth she was super. Chris Carpenter was great.
Brett Files was very helpful and good to work with. Everyone at Thomas Subaru is super.

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Kay Carlson
6/23/2012 11:46:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brett FilesBrett Files
Seth LoarSeth Loar
Roman SpriggsRoman Spriggs
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

We are big fans of Roman Spriggs who provided excellent service when we bought in 2010. We will definitely contact him when we buy our next Subaru. Each employee we have met in sales and service is very friendly, knowledgeable, and accommodating. Our current Forester is our fifth Subaru!

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carolflowers
6/5/2012 6:52:21 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roman SpriggsRoman Spriggs
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Thomas Hyundai Subaru:

My most recent visit to Thomas Hyundai Subaru was for a routine oil change. The service department is always prompt, effecient, friendly and thorough. I bought my Outback from Roman Spriggs in 2010. He was completely knowledgeable and determined to give me the best deal possible. When I come in for service, he always greets me by name and ensures that I am pleased with my car and the customer service I'm receiving. He rocks.

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waterpumper
5/2/2012 2:42:26 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris CarpenterChris Carpenter
Brett FilesBrett Files
Amanda RothAmanda Roth
Roman SpriggsRoman Spriggs
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

Went in for service, came out with a new car...again. Service was performed in a timely manner, but the friendly, professional sales staff is the best. They provide the information, the opportunity, and the deal, but absolutely no pressure!

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bdevore
4/28/2012 9:47:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris CarpenterChris Carpenter
Brett FilesBrett Files
Shelly GrayShelly Gray
Johnathan  LoughrieJohnathan Loughrie
Amanda RothAmanda Roth
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

This is our fourth purchase of a car at Thomas in Cumberland, and counting. Amanda and the TEAM worked with us and answered our every question we had, until we were ready to buy, which took a while because we are detail oriented and picky. Besides the friendly, efficient and educated staff, the dealership has the vehicles, brand and expertise that we are looking for. Its nice to know that when we are ready for our next vehicle, we do not have to shop around.

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Cbren
3/19/2012 5:27:26 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck RobertsonChuck Robertson
Tammy  ShookTammy Shook
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

Everyone is very friendly and welcoming. The service department is professional, friendly, and quick. There is a comfortable waiting area with a nice selection of drinks and snacks.

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labaer
11/4/2011 4:48:09 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda RothAmanda Roth
Teresa SmithTeresa Smith
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

There were three men I worked with, but I don't know there names. There was a woman in service too who impressed me by recognizing me from a year before. Service involved several relatively small things - recalls, 3700 mi checkup, oil change, blue tooth replacement and a fog light replacement. Work seems to have been done very well. I also want to commend Sales Rep Amanda - she sold me my car last year and came down to service when she learned I was there to tell them about my blue tooth problems and she was kind enough to show me how to use it and a couple of other things that I had forgotten how to do. I was impressed with her when she sold me the car, and I am more impressed every time I work with her.

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lhott
10/26/2011 11:37:18 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Seth LoarSeth Loar
Kevin ZufallKevin Zufall
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Thomas Hyundai Subaru:

They did a very good service and the price.was very fair compaired to most places and.everyone is always.so.friendly I.was very pleased with my service. Thanks again for wonderful service

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Zonnto
10/22/2011 2:17:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shelly GrayShelly Gray
Seth LoarSeth Loar
Johnathan  LoughrieJohnathan Loughrie
Teresa SmithTeresa Smith
Kevin ZufallKevin Zufall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thomas Hyundai Subaru:

We've purchased 4 vehicles from Thomas and have always been well-pleased. Service appointments have been scheduled quickly and both the sales and service staff are first rate. I have shopped at other dealerships and have had bad sales experiences. They say you'll tell 200 or more people about a bad experience, but not nearly so many about the good. Thomas, thankfully for the Cumberland area, is and always has been the dealership with whom we do our automobile business. Enough good can not be said.

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