Bravo, Honda of Tyson's Corner!
This is the fourth Honda that we have purchased at Tyson's Honda. To my delight, all vehicles had a "no-haggle" price listed on the front windshield. As always, I had done my pricing research, and the price of the vehicle we selected was very fair, in fact below what the "target" or "fair" price dictated by several of the large automotive sites. So our biggest dread - the price haggling - was off the table.
Amine met us at the door, but was not pushy or aggressive (my pet peeves) at all. He asked us what we would like to see, and was completely knowledgeable regarding the differences between the CR-V models - even knowing the EPA mileage on the 2008 we were trading in. He listened, found the vehicle we wanted (which wasn't even in the inventory system yet), and we headed in to talk numbers.
Kalil, the Sales Manager, came over to say hello, as he remembered us as repeat customers. He and Amine not only thoroughly informed us about the Honda Loyalty cash, the excellent Honda financing, but also got the remaining balance on our extended warranty on the old car applied to the new one, which we had not even thought of. The price was great, the financing was great, and the value they gave us for our trade (a 2008 CR-V with 92k miles) was excellent. In short, the process all the way through was better than I could or would have expected.
The final piece of why I come to Honda of Tyson's Corner (the Customer Service) was when we were finishing the paperwork with Mike, a finance guy. He had looked up our previous deals, and saw that gap insurance was something that was important to me. Mike worked with us and was able to get that gap insurance to a price where we could afford it, because he realized that was the final thing to make this a great experience for us.
I don't Yelp, Tweet, write reviews, or any of that. And I don't call many things great. But I certainly took the time to write this review, and use the word "great" a lot of times because this experience warranted it.
I am sure they will be seeing me again soon to get a new Accord!
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