John, Kim, & the rest of the staff at Klaben's were friendly, kind, & so welcoming! I love my new Escape! I definitely reccomend this dealership!
Gilbert was awesome. He's a great asset to your company. He is very very friendly and knows a lot he helped me and my girlfriend purchase our first car together thank you so much
"Absoubtly amazing "
- Breahanne Brady
Gilbert was perfect for us. He's super personable courteous and quite knowledgeable . He helped us so much thank you for everything. Kim and Tim also you guys were awesome. We love our new vehicle and thank you so much
"Fast, straight to the deal"
The whole staff at Klaben was great to deal with, they were quick and straight to the deal, no games and got all the transactions done quickly. Made the deal, went had dinner with my family, came back my new Ram 1500 Big Horn was ready and cleaned up and waiting, all I did was sign and drive it. Love my new Ram and will go see Don Jacobs for my next one.
"Great customer service ! Gilbert was great !"
Gilbert was so patient and worked very hard with no pressure on me to hurry on my decision love Klaben ! I was given excellent service and will recommend and return !
"Enjoyable purchase experience "
I was pleasantly surprised with the attention I got from Antonio and the service department during the purchase of my used 300C. I found a couple of issues during my inspection. Antonio got them fixed while I went to lunch and we closed the deal. It was well worth the drive from Cincinnati
"Very kind and helpful"
All of the staff was very kind and helpful. Their customer service blows other dealerships out of the water and they make it clear that the customer comes first. Will be coming back for my next vehicle!
"Klaben made buying a car fun!!!"
- Ed 51
I rated Caleb Jacobs, Jeff Reider and Kim Devlin a 5 star. If I could double that, I would. They work in a professional manner and absolutely will not stop until they make it happen. At the same time, they make the whole experience from start to finish so enjoyable. I am a person to them, not just another customer. They went the distance and more to get me into my new car. When it's time for the next one, I'll not go anywhere but Klaben.
Good service writers, good mechanics,good parts department. They get the job done and are concerned about you as a consumer!! Thanks again! Also want to add that work done at the body shop was 1'st class!
Our experience was wonderful. We were very busy doing other thing and we were able to get most of the process done over the phone. Justin was amazing, so helpful and very polite. He had our new car shined up and even brought indoors because it had been raining that day. When we arrived everything was ready for us to sign and Justin took the extra time to show us all the new features and gadgets on our new car. We will definitely go straight back to Klaben again and definitely let others know how great the dealership is!
Brian and Debbie Farmer