Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
138 Reviews
4.9

138 Reviews

Write a Review

138 Reviews of Kim Kelly Lujan

April 20, 2024

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Employee Rating

I have now purchased or leased 5 cars from Norm Reeves and have had only the best experiences. I continue to recommend and refer my friends and family to go see Kim Lujan- she’s the best! Christian in Fin More

by jorin.efstathiou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian (I think his last name is Jaramillo)

Apr 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued support and loyalty! We're thrilled to hear that Kim and Christian provided you with exceptional service. We appreciate your recommendations and look forward to serving you and your loved ones in the future.

April 16, 2024

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Sales Rep is friendly, helpful. and knows what she is selling. Finance person is also friendly, helpful and knows his work. A good teamwork from Sales, Finance and person getting r More

by Cherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana , Chris Delgadillo

Apr 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We pride ourselves on delivering excellent service from start to finish, and we appreciate your feedback. Drive safely!

April 05, 2024

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Employee Rating

Kim was very helpful and the processing was quick. Thank you for all your help. More

by Hxxxxk
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, Kim and our team appreciate your feedback! We're thrilled we could make your car buying experience smooth and efficient. If you have any further questions or need assistance, feel free to reach out anytime.

January 16, 2024

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Service department is great! Fast service if you make an appointment for the early morning. In by 7-730am and out by 12-2pm. Drop off your car or wait. The dealership is close to More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the lovely review and rating, MJ ! We are pleased to hear you had a great experience during your visit. Our service center is here whenever you need it!

November 21, 2023

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Always a pleasure to work with Kim Kelly at Norm Reeves Honda in Cerritos. Process was fast and easy More

by iselagonzalez72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to have provided you with top-notch service.

October 31, 2023

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I have not purchased a new car in a lot of years, so I was not sure what to expect when driving over 75 miles to this dealership. Kim Kelly Lujan took of her valuable time to talk to me while on vacation More

by Katherine
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Porter

Oct 31, 2023

Norm Reeves Honda Superstore Cerritos responded

It's awesome to hear you are loving your new ride. We thank you for your trust in us. Driving that far is certainly a commitment of your time and we're glad we were able to repay your commitment with an excellent experience!

October 03, 2023

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Great Customer Service. Always has what I need every time I’m looking for a new car. More

by morena2981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and loyalty as a customer at Norm Reeves Hyundai. Providing great customer service and having the right car options available for you is always our priority. If you ever have any more automotive needs or questions, please feel free to reach out.

October 03, 2023

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Kim Kelly is amazing! I have been dealing with Kim for years. Great Service every time! More

by Jesse Valenzuela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: EJ

Oct 03, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued support and kind words for Kim Kelly at Norm Reeves Hyundai! We're thrilled to hear that you've had great service with Kim over the years. Your loyalty is greatly appreciated, and we're here to assist you whenever you need us.

September 30, 2023

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Employee Rating

Always excellent service, Kim Lujan always goes above and beyond. I got the exact car and model that I wanted. We’ve been customers for 10 years and we will always come back! We appreciate everything she’s d More

by Dory Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramin Rad

Oct 02, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty as a customer for the past 10 years, and we're thrilled to hear that Kim Lujan has consistently provided you with excellent service.

September 21, 2023

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Employee Rating

Your people services very good but we need discount because I always take my car to Honda service when needed More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your loyalty in choosing Honda service for your car needs. While we do our best to provide competitive pricing and high-quality service, we also periodically offer promotions and discounts. We recommend checking our website or contacting our service department for information on any current discounts or special offers that may be available.

Sep 21, 2023

None responded

I Like Honda. I had a Honda Motorcycle 50cc piston.when I was young in Viêt Nam 1966. Vety Good Car.Thanks

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