My Review Of Walker's Renton Subaru:
As a disclaimer, this marks my first car purchase. Thus anything written should be taken with a grain of salt. Overall it was a good experience; hesitant to say excellent, only because this is the first dealership I have dealt with.
My experience was overall quite pleasant. I didn't feel pressured when making my decision and David was able to work with my budget/lack of credit (just being out of college), etc. The staff (David and Roman) were very attentive, patient, and understanding throughout the process. I feel I was sold a quality vehicle, at a reasonable price.
The service QUALITY at the associated Subaru Repair shop is excellent. They take care of things promptly and to specification with attention to detail.
I can say that Kim Meyers from the Repair shop has been very helpful; she has all the answers and is on top of what's going on. Go to her if you seek realiability, HONESTY, and helpfulness.
I may have overpaid (albeit I'm not sure by how much). I recognize this is my fault, since I should have been more direct with my negotiation. I paid approximately the KBB value, but I'm sure I could have talked it down a bit. In any case, I would suggest that going to ANY dealership the customer should set a maximum they are willing to pay for a particular vehicle and not be talked out of that price.
The paper work took quite some time (4 hours). Since this is my first time buying, I'm not sure if this is average or not.
The PRICE of service at the associated Subaru Repair shop is quite high. The labor is expensive compared to that of boutique shops (the primary source of price difference). This may be worth it, since you're dealing with Subaru specialists and they do quality work. Just something to think about...
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