Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln
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Kim Wolfram | Page 21

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
971 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

15 yrs, 3 mos

Industry Experience

38 yrs, 2 mos

5.0

971 Reviews

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971 Reviews of Kim Wolfram

May 19, 2022

Dealership Rating
Employee Rating

Great service and care of cars and customers. I always know I am in good hands. Kim makes it all easy. More

by Jafarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2022

Klaben Ford Lincoln responded

Hi Jafarin, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 18, 2022

Dealership Rating
Employee Rating

Great service! Had to have my car towed to dealership. They provided a loaner - even brought it to my house! Car was washed and cleaned inside before pickup. It More

by Rlbuchanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Tom Alcorn

May 19, 2022

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 13, 2022

Dealership Rating
Employee Rating

I've purchased several cars from Klaben Ford over the years. The sales staff are excellent. No pressure buying. They explain all the features and how to use them. I'm especially impressed by the service More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney

May 10, 2022

Dealership Rating
Employee Rating

I have been going to Klaben Ford for years and have always been treated well and the service department is excellent. More

by MBROTSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney

May 11, 2022

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

May 10, 2022

Dealership Rating
Employee Rating

Klaben Ford/Lincoln has always done excellent work on my car. And I've seem people coming in for service from 30 miles or more because they too favor Klaben service! More

by mactech44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Joe French, Tom Alcorn , Brandon Pritchett

May 11, 2022

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 12, 2022

mactech44 responded

You are welcome, I'm just telling what I have personally experienced, and that is your Ford service has treated me very well and others have told me the same thing including at my last visit.

May 09, 2022

Dealership Rating
Employee Rating

The Kent Klaben Ford dealership is my dealership of choice I have purchased and leased many vehicles from this facility. From their well trained hassle free sales team to their highly knowledgeable ser More

by MFINCHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 07, 2022

Dealership Rating
Employee Rating

Very friendly and Courteous. Tells us what will be done or what should be done. Very knowledgeable at she does. More

by lpz4691@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 09, 2022

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

May 05, 2022

Dealership Rating
Employee Rating

Always a great experience at Klaben. I don’t feel oversold for things I don’t need. Kim is straightforward and honest, and has always been very personable. I haven’t felt this way at oth More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schultz

May 07, 2022

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 01, 2022

Dealership Rating
Employee Rating

Every time I call Kim Wolfram all ways make sure I get in. She all ways takes care of my vehicle. I everyone is very friendly. I always recommend other people to Klaben because the sales and service teams More

by The Springers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 03, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

April 27, 2022

Dealership Rating
Employee Rating

Every time I need maintenance on my vehicle, Kim is always doing her best to make sure I have the best experience and all my needs are met! More

by mbellian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2022

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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