Kristina Bangloy at Parker Johnstone Wilsonville Honda

I live on the east side of Portland, but drive in to Wilsonville whenever I need my car serviced because I have never found another service shop more friendly, honest, or helpful. Kristina, Jennette, and Brandon (along with the service team who I haven't met) have all helped me over the years, and I can't imagine finding a better team. Thanks guys!

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The service Department at Wilsonville Honda is the best service department around. They are always so welcoming and provide great service. I live in Beaverton and could go to another Honda dealer but I choose to drive to Wilsonville Honda for all my service needs.

I bought my first brand new car from Wilsonville Honda and the sales team is equally as good as the service department. I went in the prepared for a hassle and when pleasantly surprised how quick and easy the process was. When I get ready to buy a new Honda I will buy it from Wilsonville Honda!

Ease of doing business is important to me and Wilsonville Honda has it down!

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I HAVE BEEN WORKING WITH WILSONVILLE HONDA FOR ABOUT 5 YEARS NOW. I TOOK MY CAR IN FOR SERVICE AT THE END OF SEPTEMBER. LONG STORY SHORT... MY TRANSMISSION TOOK A CRAP! I ASKED THEM TO PARK THE CAR ON THEIR LOT!! I ASKED TO GET THE NEW CAR LOAN IN PROCESS. I KNEW WHAT I WANTED AND NEEDED AND WAS GOING TO LEAVE THE LOT WITH. I GOT MY HONDA ACCORD 2012 AND BLACK!! I LOVE THE CAR:) I HAD A FEW HICK-UPS WITH THE NAVIGATION BEING INSTALLED. BOB MOORE HAS BEEN TRUELY AWESOME WITH SERVICE AND GETTING THE JOB DONE!! JOSE HAS BEEN PATIENT AND HELPFUL WHILE SCHEDULING AND SERVICING THE CAR. JOSE HAS MADE SURE OF ANY TRANSPORTATION ISSUES... THAT I HAVE A CAR TO DRIVE. I HAVE ALSO RECIEVED ABOUT 3 CALLS TO MAKE SURE I AM HAPPY AND SATISFIED. I REALLY WANT TO THANK THE TEAM AT WILSONVILLE HONDA. THANKS FOR MAKING ME YOUR FAMILY:) I HIGHLY RECOMMEND THEM FOR ANY SERVICE OR NEW CAR PURCHASES.

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My first visit to Wilsonville Honda was in 2009 when I purchased a FIT. I had the FIT serviced there for all it's scheduled services. The Service Advisors, Jennette Alexander and Kristina Bangloy treated me as if my car was the most important thing that they had to care for that day. Each and every time I had the FIT serviced I was greeted with a smile and professional courtesy.

I returned to Wilsonville Honda when I was ready to trade my FIT. We were greeted by Brianna Steglat who very courtiously showed us the vehicles we were interested in. She answered all our questions and let us buy the car. We didn't feel pressured to buy one model over another. We purchased a Honda Accord EX-L V6 with Navigation. She made our visit to Wilsonville Honda a very pleasant buying experience.

I brought my Accord back to get several accessaries installed. Kristina Bangloy handled that work request in a pleasant and professional manner.

I wanted to get a Clear Mask applied to the front of my Accord and was referred to Trevyn Ashley who made the arrangements for me to make the purchase. He then made the arrangements at the service desk for me to bring the car in for the mask to be installed.

I brought the Accord back to have a Clear Mask installed. Service Advisor Rob Walker made that a pleasant experience. After the Clear Mask was installed I noticed that the fuel door was not covered. I brought that to Rob Walker's attention and asked him if he would make arrangements for that the be done as well. He called the servicing agency asked that the work be done and made the appointment for me.

Buying a Honda from Wilsonville Honda is an effortless and rewarding experience. I will no doubt get my next vehicle from Parker Johnstone's Wilsonville Honda.

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Out of frustration and lack of confidence in our local Honda dealership (O'Brian Honda of Salem), we sought help from Nic Edinger, a service technician. He was professional, knowledgeable, and helpful & assisted in setting up an appointment with Parker Johnstone’s Wilsonville Honda. Nic diagnosed and correctly repaired a recalled brake master cylinder that had been done incorrectly at the other dealership. Nic also efficiently completed a power steering pump replacement that was on a recall notice. We are relieved that we now have brakes that are reliable and power steering that performs correctly. We are so pleased with the efficient and timely manner in which the repairs were diagnosed and repaired. Dave Berry, the service manager, was very willing to work with us and put our worries to rest. We were considering replacing our Honda Odyssey due to all of the problems we experienced with our local dealership, but Dave's reassurance that this vehicle issue could be resolved gave us hope that we weren't faced with shopping for a new vehicle. Kristina Banglo; a service adviser, was cheerful and friendly and was empathetic to our plight. She was thoughtful and promptly assisted with the repair process. Parker Johnstone’s Wilsonville Honda has earned our respect and our business. We will gladly drive 45 minutes, one way to receive this level of care in the future. The Parker Johnstone’s Wilsonville Honda team was a pleasure to work with. We will be recommending them to our family and friends.
The Croser’s

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I knew what I wanted in a car and my old '99 Honda Accord was such an awesome used car I went to the dealership that helped me take such great care of it. Geri Reeves is a wonderful part of the sales team making the purchase quick and thorough. But what made me buy the car was that I knew that the AWESOME service team at Parker Johnstone's Wilsonville Honda will again help me take care of it! They are such a family that they were as excited as my friends and family about my new purchase. Now that is a dealership that will be my first and only stop in the years to come. Did I mention I LOVE my 2011 Accord. Best car EVER!

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I went in for some service maintenance and was pleasantly surprised to find such a high level of customer service. They walked me through each step of the process. For me that entailed exchanging my vehicle for a loaner car, verifying what would be done to the car and then communicating that with my father who would would be footing the bill for his vehicle while he was away at the beach. My father being 55+ and not too well-versed about cars wanted to use synthetic oil as opposed to generic oil for an oil change. By the way, this is a Honda Pilot, not a souped up sedan. My boyfriend who has owned cars like an M5 informed me that putting synthetic in a Honda is completely unnecessary, the engine just isn't capable of getting so hot that the synthetic would be required. So, since I had yet to take the car to Jiffy Lube, I asked them to change the oil and I would pay for it myself. Since I'm sure Parker Johnston would've taken better care of the car then the guys at Jiffy Lube. Well, when my dad called to pay the other part of the bill and discovered the oil change that he had not authorized he went off on not one, not two but FOUR employees about the incident.

When I arrived they were very professional and composed after this irrational man (unfortunately my ill-tempered father) had just reamed them out. We all laughed about it afterward and I offered to go buy them Starbucks gift cards for being so understanding. I've had many customer service oriented jobs since I was 16 and I know that in almost no circumstance should it be permissible to yell at a customer service rep, however they bore the brunt of his verbal assault and did so with a great deal of maturity.

The man had just lost it over an oil change. Not shocks, a new suspension, brakes or anything that a normal person would be screaming at someone for. It was an oil change done with generic oil instead of synthetic. Out of the $1700 bill the man was screaming at them for a $20 oil change.

I'm glad that the folks at Parker Johnston understand that great customer service can encompass many facets of customer care. They not only took $100 off for the maintenance, and comped my loaner vehicle but they were very bright and understood that sometimes not all transactions go as smoothly as they should have.

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Please make sure this message gets to the right person.

When I have called to ask a question--I always get the answer right away...........Thanks to the Service Department.

I just want to let you know how pleased I am with your customer service department one of your Salesmen.
The names listed are of the ones I have worked with and there may be even more; for I do not know all there names, just that their service was and is "Excellent" in all categories. The list of names above I do not feel covers all that I have had such excellent experience with; so please remember all that have been one of your employee and tell them thank you.

Hugo is especially acknowledged as a honest and true friend to me. Thanks Hugo!

Thanks again,
Denise Petroni
824 SW Chablis Court
Dundee, OR 97115
503-538-0967

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Just after a recent oil change our car started hesitating and running funny. When we returned to the dealership they found a loose hose clamp, tightened it, apologized and charged us nothing. They could have told us they'd found something awful and charged us $100's to fix it and we'd never of known the difference ... instead they were honest - imagine that!! I'm telling everyone I know ;-)

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I drive 45 minutes to experience the level of customer service Jose and his service team provide. I have also recommended three others that have bought new vehicles and will certainly buy my next Honda at Parker Johnstone. They do a fantatastic job taking care of the customer! Dan Syverson

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