Larry White at Crown Chrysler Dodge Jeep Ram

Crown Dodge of Chattanooga gets two thumbs up from me thanks in large part to the outstanding customer service demonstrated by two of the dealership staff members, Chris Schrader and Patricia Neal. Just after purchasing my new Ram, I discovered an issue with the door locks which later would be found out to be a simple deprogramming from the vehicle's "shipping mode" . The very next buisiness morning, Chris met me at the dealership on his off-duty hours to introduce me to the service department and explain to them what was happening with the door locks. Now thats customer service. Thanks again Chris. Patricia Neal then did a great job of facilitating the reprogramming of the vehicle to "operation mode" thereby allowing the door locks to function properly . She was imformative, knowlegeable, and sincerely wanted the problem resolved. She then facilitated flawlessly getting my truck a final detail, diamond finish, and bedliner installation.Patricia, thanks for the great customer service.

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My husband and I came into the dealership not really planning on buying just to look. A salesman named Tyson came out and greeted he was friendly and made us feel welcome family not just customers. He answered our questions and was a great help. Well, long story short we found the perfect Truck and within our budget. The Ram is gorgeous and we love it. The sales manager Larry was great to work with and this dealership will have our business for many years. to come.

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I went to 5 dealers before I went to Crown. None of those dealers helped me at all in my car search. The moment I entered Crown, I was welcomed and was helped every step of the way on getting a new jeep. I was so pleased with the service and the staff that I told my friend about it. She got a new jeep the next week.

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Tyson is outstanding!!!! He answered everysigle question I could throw at him. The truck is fantastic!!!! Everyone was great at Crown but Tyson stood out. Excellent customer service.

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I haven't shopped for a car since 2003, I was dreading the fact that I had to deal with sales people that do not care about the buyer. A friend recommended this place because the employees work with you to get the car you want and at your price.

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I had gone to the dealership to compare pricing against other dealerships. I was welcomed, made comfortable and asked what I would be in the market for. I was allowed to drive vehicles to compare between standard or automatic transmittion, and informed of the models, features, options that were available for each. I had done alot of research prior to my visit, and was shown features that I didn't know were on the jeeps. Michael Ullenberg's knowledge and ease of talking and dealing with made my experiance a pleasure. I felt no pressure to buy, they gave me a good price for my trade-in, several discounts, and minimal haggling. Larry White and Michael came so close to the price I was willing to pay, before I had even told them what I was willing to pay, that the differance was minimal. A true pleasurable vehicle buying experiance, and their local. Donald Gentry helped with the financing and presented me with an incredible rate that even my credit union could not match, and helped me fine tune the loan agreement. I mentioned Rick Harrell, because he helped my parents purchase a vehicle the same day and they are very pleased with their purchase, and since price was an issue with them being on a fixed income, Rick and Larry helped make their purchase affordable.

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great sales service just great staff to work with we bought a 2013 dart was given excellent service from day one great to deal with

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I was in the area on business, I had some extra time and stopped in to look at used trucks. Buddy greeted me and showed me a truck that I was sure was out of my price range. After putting pen to paper with Buddy & Larry they made me a deal I could not walk away from.

I was so impressed with the Dealership I brought my Son back a few days later and he purchased a new car from Buddy.

I have quite a bit of experience dealing with Dealers (I trade vehicles often) let me just say that this Dealership & Staff are incredibly willing to do what ever it takes to put a deal together and make sure you are completely satisfied.

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