Lauretta Smith
Lauretta Smith at Hughes Honda
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Lauretta Smith

Service Manager

Hughes Honda

2260 Moody Rd
Warner Robins, GA 31088

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4.7
94 Reviews

Dealership Experience

11 yrs, 7 mos

4.7

94 Reviews

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94 Reviews of Lauretta Smith

February 23, 2024

Dealership Rating
Employee Rating

Everytime I come to Hughes honda in warner robins the customer service is always great. More

by lilbit2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

Feb 26, 2024

Hughes Honda responded

Hi Lilbit! Thank you for leaving us this five-star review and kind words about our service team at Hughes Honda! We'll see you next time!

January 05, 2024

Dealership Rating
Employee Rating

Walking into this facility gives you the feeling of, "Why didn't I shop this dealership for ALL my vehicles?". I 'm made to feel like my visit there is VERY important from the moment I walk in. Clair alway More

by dejamakan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clair

Jan 05, 2024

Hughes Honda responded

We're so glad to know you felt welcomed and valued at Hughes Honda! It's wonderful that Clair was able to make your visit memorable. We appreciate the kind words, and we'll continue working hard to provide great experiences for our customers. Thanks for choosing us!

December 04, 2023

Dealership Rating
Employee Rating

Amazing service! Chris is always helpful and very polite. Awesome at his job! Fixed my recall with no problem. Did everything I asked. Chris is a valuable employee More

by 2sarah4cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis , Chris

Dec 05, 2023

Hughes Honda responded

Hey Sarah, thank you for the 5-star rating! We're glad to know that Chris was able to help you with your recall and provide excellent service at Hughes Honda. We look forward to serving you again! Safe travels!

October 26, 2023

Dealership Rating
Employee Rating

I bought what I was told was a BRAND NEW NEVER TOUCHED Honda Accord Touring. I purchased the 2021 vehicle on 7/26/2021. I just found out when my car broke that on 7/19/2021 (7 days before I purchased the More

by Prebecca899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2023

Hughes Honda responded

We're truly sorry to read about your experience and understand how this situation could lead you to feel misled. Transparency is key in our business, so it's concerning that you've been left with such an impression. We'd like the opportunity to look into this matter further for you and provide any necessary clarity or resolution. Please reach out at your earliest convenience so we can discuss what happened here directly. Thank you, Chuck Tyler - GM - 478.923.3500

October 17, 2023

Dealership Rating
Employee Rating

I've been a customer of Hughes since 2007. They are extremely through in their inspections. I trust their judgment in any repair work needed. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service

Oct 18, 2023

Hughes Honda responded

Hey William, we're grateful for your trust and loyalty to Hughes Honda since 2007! We always aim to provide thorough inspections and trustworthy service. Thanks for sharing your experience with us! We'll see you next time. Safe travels!

October 05, 2023

Dealership Rating
Employee Rating

The service was very good, they even started the service 15 minutes before my appointment time. I waited for my car in the dealership and it took less than an hour to complete the job. Customer service fr More

by dynoden_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

Oct 06, 2023

Hughes Honda responded

Thank you for the 5-star rating! We're glad to know that you had a great experience with our service department at Hughes Honda. We'll see you next time! Have a great ride!

August 28, 2023

Dealership Rating
Employee Rating

Service and service crew are good and friendly. Facilty is clean ang nice very accom I dating More

by Consulta_noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

Aug 29, 2023

Hughes Honda responded

Consulta_noel - Your feedback is much appreciated! Thank you for supporting Hughes Honda.

July 29, 2023

Dealership Rating
Employee Rating

We've used them for 32 years, always serviced our vehicles, and bought 4 CRVs during that time. Service is fair, done right and caters to customer, if a little pricey. Can't see us using anyone els More

by Gatorsjimandann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Hughes Honda responded

Thank you for being a part of the Hughes Honda family! We're truly grateful for all of your support over the past 32 years and look forward to serving you for many more. Take care and we'll see you next time!

July 28, 2023

Dealership Rating
Employee Rating

Staff is friendly Express Services is convenient fast and thorough always puts my mind at ease knowing the quality of the work that's being done to my car there is top notch and being done right More

by kdzz1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

Jul 31, 2023

Hughes Honda responded

Thank you for your continued trust in the Hughes Honda team! We appreciate your kind comments and look forward to serving you next time!

September 22, 2022

Dealership Rating
Employee Rating

I was early for my appointment for my first service on my new car. No problem! Hughes Honda got me right in and right out! Great service! More

by RickyPoston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Crystal Collins

Sep 23, 2022

Hughes Honda responded

Thank you for sharing your experience, Ricky! We appreciate the kind feedback and look forward to seeing you again next time here at Hughes Honda!

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