Dealership Experience
11 yrs, 6 mos
94 Reviews
Write a Review94 Reviews of Lauretta Smith
January 05, 2024
Walking into this facility gives you the feeling of, "Why didn't I shop this dealership for ALL my vehicles?". I 'm made to feel like my visit there is VERY important from the moment I walk in. Clair alway didn't I shop this dealership for ALL my vehicles?". I 'm made to feel like my visit there is VERY important from the moment I walk in. Clair always greets me by name and a welcoming smile. I don't normally "advertise" for any business but I will go out of my way to mention my visits to Hughes Honda!! Keep up the good work. More
Other Employees Tagged: Clair
December 04, 2023
Amazing service! Chris is always helpful and very polite. Awesome at his job! Fixed my recall with no problem. Did everything I asked. Chris is a valuable employee Chris is always helpful and very polite. Awesome at his job! Fixed my recall with no problem. Did everything I asked. Chris is a valuable employee More
Other Employees Tagged: Hughes Honda Service, KD Davis , Chris
October 26, 2023
I bought what I was told was a BRAND NEW NEVER TOUCHED Honda Accord Touring. I purchased the 2021 vehicle on 7/26/2021. I just found out when my car broke that on 7/19/2021 (7 days before I purchased the Honda Accord Touring. I purchased the 2021 vehicle on 7/26/2021. I just found out when my car broke that on 7/19/2021 (7 days before I purchased the vehicle) my BRAND NEW CAR HAD ACTUALLY BEEN REPAIRED BY HUGHES HONDA!!!! The VSA system was reset after an emissions issue was fixed. HUGHES HONDA NEVER MENTIONED THIS TO ME!!!! I would never have bought a car that was “brand new” knowing that it had been repaired seven days previously. I am extremely disappointed because I FEEL that the dealership misled me and lied to me by not telling me about this issue. I have reached out to the Honda corporation and have not received an answer regarding whether a locally owned dealership is required to disclose previous work on a NEW vehicle. NEEDLESS TO SAY, I WILL NOT TRUST ANY CAR DEALER IN THE FUTURE. THE WORK THAT WAS DONE ON MY VEHICLE SEVEN DAYS BEFORE I PURCHASED IT AS A BRAND NEW VEHICLE WAS ON RECORD WITH HONDA CORPORATE. I am very disappointed to know that this information was withheld from me. It absolutely would have changed my mind on purchasing the car. I have learned and want to share with others, ask all the questions even on a brand new car with 0 miles. More
Other Employees Tagged: Hughes Honda Service, Neil Brewer, Randy Catey, Jessica Adams, Brent Hawkins, KD Davis , Chuck Tyler
October 17, 2023
I've been a customer of Hughes since 2007. They are extremely through in their inspections. I trust their judgment in any repair work needed. They are extremely through in their inspections. I trust their judgment in any repair work needed. More
Other Employees Tagged: Hughes Honda Service
October 05, 2023
The service was very good, they even started the service 15 minutes before my appointment time. I waited for my car in the dealership and it took less than an hour to complete the job. Customer service fr 15 minutes before my appointment time. I waited for my car in the dealership and it took less than an hour to complete the job. Customer service from all the people in the service department was excellent. More
Other Employees Tagged: Hughes Honda Service, KD Davis
July 29, 2023
We've used them for 32 years, always serviced our vehicles, and bought 4 CRVs during that time. Service is fair, done right and caters to customer, if a little pricey. Can't see us using anyone els vehicles, and bought 4 CRVs during that time. Service is fair, done right and caters to customer, if a little pricey. Can't see us using anyone else in the future. More
Other Employees Tagged: Hughes Honda Service, Randy Catey, Alex Tyler, KD Davis
July 28, 2023
Staff is friendly Express Services is convenient fast and thorough always puts my mind at ease knowing the quality of the work that's being done to my car there is top notch and being done right thorough always puts my mind at ease knowing the quality of the work that's being done to my car there is top notch and being done right More
Other Employees Tagged: Hughes Honda Service, KD Davis
September 22, 2022
I was early for my appointment for my first service on my new car. No problem! Hughes Honda got me right in and right out! Great service! new car. No problem! Hughes Honda got me right in and right out! Great service! More
Other Employees Tagged: Crystal Collins