My Review Of Central Kia of Plano:
I wanted a specific color and options on a 2012 Soul, but I couldn't find any in the DFW area by searching dealer sites. One dealership e-mailed me numerous times, trying to get me to come in, even though he confirmed he didn't have what I wanted. James Bowers at Central Kia went a step further. He looked into what was due to arrive at their dealership and discovered that what I wanted was coming in within a few days. I had an extremely pleasant experience working with him, Bryan Bauer, and Steve in finance as I made arrangements to buy the vehicle. I believe Bryan Jackson helped as well. Every employee in the dealership was friendly and helpful. My car arrived sooner than expected and it was even better than I hoped. After the sale was done, I met with Lawrence Curry when I picked up the car, and I had a nice conversation with him about my experience with Central Kia. I had purchased my previous vehicle there in 2008, when the dealership was under different management. The experience back then was much different from this time. One thing I immediately noticed was that the salesmen weren't standing around on the front steps like vultures. Inside, everything was clean and open...unlike 3 years before when all the sales cubicles were in the middle of the showroom floor. Steve worked hard to get the best deal for me, which was even better than the pre-approved offer I came in with. That was much different from 2008 when the finance manager told me to lie about what I earned when the finance company called the next day (I didn't, but I did tell on him). I have already recommended Central Kia to several friends. The ONLY thing they could've done better was give me a giant dancing hamster.
(And if you're thinking about getting a Soul, buy one! I traded in an '07 Mustang and love how the Soul is roomier, rides smoother, has better visibility, and will definitely get better mileage.)
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Central Kia of PlanoAdded:
11/15/2011 3:44:55 PM
Congratulations on your Kia Soul! We love to hear back from our customers, so thank you for writing this awesome review. We are always trying to excel in customer service and it is great that our staff upheld this standard with you. We greatly appreciate you recommending us to your friends, and we look forward to seeing them in the future. Be sure to follow us on Facebook and Twitter to see what exclusive deals we have going on.
Marcus Burton - GSM – Plano