My Review Of Fletcher Jones Toyota Scion:
Danny, Lee and Wil were GREAT, FANTASTIC, WONDERFUL!. We (my husband and I ) have purchased/leased several vehicles over the last 25 years and I have to say until our visit to Fletcher Jones Toyota Scion, the experience has always been a painful one. Previously purchasing a car has lasted all day, with salesman, finance persons that seemed to enjoy stretching out the process as long as possible. And always projecting an attitude they were in charge and you were not and there was nothing you could do about it.
At Fletcher Jones Toyota Scion it was completely the opposite. Danny offered his services on our arrival and SURPRISE actually listened when we stated we were just looking. He gave his name, some directions on where we could locate the different types of vehicles in the lot and again SURPRISE stepped away.
When we met Lee, he offered Dannys assistance again to narrow down the selections we were interested in. Thats when the car buying process actually became enjoyable. Both Lee and Danny provided sympathy on our recent accident experience and seemed genuinly concerned that no serious injury had befallen anyone in our family. They both provided information on which "deals", warranties were currently available for several different models and styles. We kinda of ran Danny ragged with comparison shopping. He was gracious and geniune the entire time.
Once our decision was made, the financial paperwork began with Wil and again SURPRISE it was not painful at all. Now I understand that having really good credit and a substantial down payment may have helped make the process easier, however earlier car buying experiences with the same circumstances still took hours and hours and hours and hours. Once our purchase was approved, Wil then completed our experience in a totally positive way. It was like dealing with a family friend known for years it was that comfortable. There was humor, shared experiences and true concern that we received all the options, information available on our purchase.
When my husband returned mid week to have the loJack system installed Wil took excellent care of him. My husband was impressed that he was remembered and treated with the same geniune courtesy and friendly manner, especially since the purchase was completed 5 days prior.
A vehicle is a big and sometimes huge purchase and in these tough times the competion can be fierce for the same dollar. If being treated with respect, courtesy and friendliness is important to you, Fletcher Jones Toyota Scion is the dealership to visit. We will recommend this dealership to anyone who is looking to make a vehicle purchase.
David & Mary Potter
North Las Vegas NV
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