Lee Saeteune at Elk Grove Toyota

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Leslie Riola, Lee Saeteune

My Review of Elk Grove Toyota:
I have given Elk Grove Toyota a rating of "5" across the board because of their friendliness, effciency and thouroughness. Jeremy, our salesperson, was a pleasure to work with. I negotiated the price of my vehicle over the telephone with him.
when I arrived at Elk Grove Toyota to pick up the car it was just a matter of taking care of the paperwork. The closer, Lee, was friendly and efficient. He explaned all of the options to us (extended warranty, etc.) but did not pressure us in any way. Lisa was very thorough in going over the different features and operations of our new car. I will be more than happy to recommend Elk Grove Toyota to anyone looking for a dealership that is straightforward, friendly and honest.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremy Coffelt, Lee Saeteune

My Review of Elk Grove Toyota:
I abhor the retail car-buying experience and only want to deal with fleet/internet sales managers who will give me a competitive price offer and let me make the decision. I purchased my previous car through a fleet manager, and the experience was fantastic.

After a few emails back and forth with 8 dealers in our area, it was clear that Jeremy was going to give us the best car-buying experience (along with the best price). Jeremy exemplified exactly what a fleet purchasing experience should be like. Clear, communicative, and straight-forward, along with beating the closest competition by $500 even though he had to trade cars with a Bay Area dealer to get us the color we wanted- Jeremy made it happen. I can't recommend him enough.

Lee helped us through the final paperwork, and of course the optional add-ons (the extended warranties, sealant, GPS tracking). When we were clear that we weren't interested in these things, he did drop the price a little on the extended warranty and tell us to let us know if we change our mind in the next few days.

It was absolutely worth the drive from Roseville to Elk Grove to work with Jeremy to get great service and a fantastic price on our new Sienna.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Nannini, Leslie Riola, Lee Saeteune

My Review of Elk Grove Toyota:
I bought a 2011 Camry from Scott Nannini, Fleet sales rep. Scott didn't pressure me to buy after I test-drive the car. He continued to work out a deal with me over the phone, and he was friendly and helpful. He kept me inform while waiting for the arrival of the car. On the day I picked up the car, Scott gave me a better price. Lee answered all my questions and made signing of the paperwork ran smoothly.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Nannini, Johnny Ngov, Lee Saeteune

My Review of Elk Grove Toyota:
Great experience for a first time buyer! All representatives were honest throughout the buying process. I would highly recommend this dealership to friends and family who are interested in purchasing a new or used Toyota or Scion!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Nannini, Leslie Riola, Lee Saeteune

My Review of Elk Grove Toyota:
Scott was very professional and offered many choices on the trucks we were looking for. He gave us the best price he could with no back and forth dealing. I would recommend him to anyone buying a Toyota. Leslie was very polite and explained every thing about our new truck she answered all of our questions. Lee made the closing of the purchase very easy. He also was very professional.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Her, Lee Saeteune

My Review of Elk Grove Toyota:
I'm very happy and satisfied with my purchase at Elk Grove Toyota. Although, I did not purchase a Toyota, the customer service from the Elk Grove Toyota team were so helpful and kind. I appreciate them for helping me get the car I really wanted and not just what I can afford. Thanks Chris and Lee!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Grant Orlando, Lee Saeteune

My Review of Elk Grove Toyota:
This was my second purchase from Elk Grove Toyota. I returned because my first visit was good, and the service on my car was very good. I got a great deal, all of the sales and finance people were close to perfect and i came away confident i had gone to the right place and purchased the right car for me.

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