"Best Dealership Experience I've Ever Had!"
Courtesy Acura is absolutely amazing! For a while, I had been considering getting a 2016 ILX A-Spec for my wife and one day we decided to drop by just to submit a credit app to see where we stood. I wasn't expecting much that day except for getting the ball rolling. When we arrived, we were pleasantly greeted by Dennis Craig at the door. That initial greeting and conversation with Dennis was so natural, very unlike what most would expect from a "typical" car salesman. At that moment, we knew we were in the right place!
Dennis listened to our needs, showed us the particular product we were interested in, took care of all of the paperwork very efficiently, and made sure that we felt 200% comfortable with every step of the process. Dennis knows the product lines, so if there's ever a question, he's got the answer! He's a very genuine guy, no b.s., no lies, or pretending to like you just for a sale. And to expand on that thought, while we were waiting on our new car to be prepped and delivered to us, EVERY employee that we crossed paths with greeted us, congratulated us, asked if there was anything we needed, and generally just had fun with us while we waited! That's pretty xxxx awesome! In this day and age, too many people don't want to deal with anyone if they don't have anything to gain for themselves. Absolute opposite at Courtesy!!
Once our new car was ready for us, Dennis transitioned us to Leo Falcam who gave us a thorough training on the features of our car. Leo is also an awesome product specialist. He was very down to earth, knowledgeable, and patient when he educated us on our ILX. Plus, he shared me and my wife's sense of humor! He went through all of the car's settings, set the wife's preferences, and set up her phone through the car's system.
Approximately four weeks into ownership, we are very pleased with the new car and the outstanding level of service and follow-through we have received. I wish I was able to buy another because Courtesy is just that great of a place to purchase a new or used vehicle!
Thanks again to Dennis Craig and Leo Falcam for all that you do! And a special thanks to the rest of the team (Sean, Todd, Don, Skyler, Kerry, Rick, Kitty, Tom Morton, Tom Reddick, Brock, Jim Kurtz, Jeremiah, Jim O'Connell, John Osborne, I could go on....) for being great individuals and making our experience the best we've ever had!!!
!!!!!!Buy from Courtesy Acura!!!!!