Lew Gilinsky at Ourisman Chevrolet of Bowie

My wife totaled her GMC Sonoma ZR2 Pick-up (missed curve hit, a tree). Needed a new car for her. She wanted a small car with manual trans. I wanted another Pick-up. I lost. Researched small cars, found out about Chevy Sonic. Good reviews everywhere, 5 star crash ratings, 10 air bags!!. We both could agree on this vehicle. Started search for car with very specific pricing wanted and needed in mind. Four Chevorlet Dealerships from Frederick, MD to Rockville, MD, no luck on Sonic equiped the way we wanted and nowhere near the price, Not even close and no reasonalbe (to me) counter offers. Told my wife, didnt look good on getting the Sonic. She needed to research other cars. I was frustrated and she was not happy.

Then I found a 2012 Sonic LTZ at Ourisman Chevrolet of Bowie. The dealership was over an hour away from home, so I attempted to make a deal for the Sonic over the phone. Spoke with Chris, told him what I wanted and what I was willing to pay. Justified my price based on buying a Two Year Old New Car. Told him ok with that fact because car had more features/options than we required and it was the LTZ model. I told him I could write him a check for the car tommorrow and my wife drive it away. Chris understood my proposition and the reasons behind the offer. He made one counter offer. I offered to split the difference with him, he agreed to the deal. Faxed me sales sheet showing the right car with Vin number, my deposit and the drive away price. Chris proved to be a knowledgable and reasonable Business man, not your average Salesperson. The whole transaction took 15 minutes tops! The sale was made exactly the way I like to do business, everyone wins. I was looking forward to the dealership visit the next day.

Long drive from home, but worth every mile. The dealership was as good as my purchase transaction in everyway. My wife was very happy with the car and Chris's presentation, instruction. Both of us were happy with everyone we came into contact with at the dealership and the facility itself. All in all a very clean, efficent buying process/experience. No silly games.

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Would recommend that if you're looking for a great car buying experience, you start and end your search at this dealership. Start to finish - a great experience - and we've purchased many vehicles in our lives. Friendly, professional, AND honest & straightforward. They don't waste your time with the run-around you can get at other dealerships. We knew we were special ordering our new vehicle and did extensive research to make sure we knew what we wanted. But, even armed with our lists, the sales staff (especially Lew) gave us insight into what would and would not work for what we envisioned. Now we have a vehicle designed just for us.

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I went to Ourisman Chevrolet to check out prices on the 2012 Equinox, and to learn the value of my trade-in. I started out on the internet and ended up chatting online with Andrew Williams. Andrew's online tone, word choice, and general assistance were all excellent. We later chatted via phone, and once again, I found the experience pleasant. So much so, the next day I went to the dealership and met with Andrew in person. Andrew's face-to-face demeanor, and customer service skills, and excellent listening abilities were impeccable. I was comfortable working with Andrew and have since recommended both the dealership and Andrew to several friends.

I would also like to add that both the General Manager, Lew, and Business Manager were also helpful, courteous, and professional.

Sincerely,
Joan Crittenden
Owner of a new Equinox 2012

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Working with the folks at Ourisman Bowie was an absolute pleasure. Not only did they work with me on getting the best deal possible. They made the process easy. Thank you.

Sincerely,

Charles MacDonald

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Ourisman Chevrolet is a class act! Meredith with internet sales was absolutely courteous and honest. She quoted over the phone the cost of the vehicle I wanted to the penny (including tax, title, fees) - no game-playing whatsoever. She arranged to have the car ready for my arrival and assigned a salesperson for all personal interactions. Ozzie, my salesperson is top of the line. Friendly, knowledgeable, professional, and ready to do more than I would expect at every turn. He knew exactly what to do and all paperwork was done efficiently. I had the pleasure to chat with Lew, the sales manager - once again an extremely accommodating person. In fact every person at the dealership said hello and was willing to help. The facility is neater and cleaner than any dealership I have seen. And there is a great selection of vehicles at the best prices around. I live over 100 miles away and would gladly take the trip again to buy my next car. Thank you Ourisman Chevrolet for an outstanding buying experience!!

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I grew up a FORD man (my wife is the CHEVY girl.) Working with Lawrence, Lew and Herb made the transition experience a lot less painful for me in my changing of loyalty in regards to the truck I drive. On top of the great experience we had working with these guys, so far I am very pleased with the truck. I just got done pulling a really heavy load in our horse trailer and I must say that our new Chevy Silverado did a better job of hauling than our previous truck. Nothing like getting the job done, riding in style and being comfortable to boot . . . thanks guys!

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I have been following the development of the Volt for the past four years and have become a big fan. When GM announced the launch markets, I searched the DC area dealers and emailed each one, enquiring specifically about the Volt. Only Meredith Dotson of Ourisman replied promptly, specifically and professionally about the Volt buying process. Even though I received reponses from all the dealers I contacted, most were generic Chevrolet form letters.
Meredith explained the process clearly and set up an appointment for me to meet with Lew Gilinski, Sales Manager. Lew sat down with me on a Friday Evening, August 6th and we worked through the Chevrolet Work Bench to spec and order the car. A down payment later, I walked out the door with my Volt order in hand.
I visited Ourisman a week before the delivery of My volt on Meredith's invitation to take a test drive in a Volt and meet with a Volt Specialist. When I walked in, I was treated like family and both my wife and I were able to take test drives and got all of our questions answered.
A week later, Meredith emailed me to say my Volt has arrived! My whole famiy went with me to pick it up. Sadly, we had to say good-bye to our family van that we used as a trade-in. However, we were delighted to see our new Volt all prepped and gleaming in the Service Bay. It had been fully charged and given a full tank of gas!
Before driving it away, we needed to an orientation session with Chris Johnson, who filled us in on starting, driving, charging and setting up Onstar. Quite patient and professional.
I had originally intended to lease the Volt, but on Saturday, Ourisman's Lease Manager was not available, so Lew set me up with a loan. The terms are pretty nice, so coupled with the Tax Rebate, I think I'll keep the loan and keep the car.
Thanks Ourisman, you guys are quite a Team!

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my experience at Ourisman Chevrolet of Bowie was fantastic. All of the people that I worked with there were friendly, courteous and patient, but most of all they worked with me to reach an exceptional and fair price. They were upfront and honest about their costs, and we were able to negotiate a great price and payment that I feel comfortable with.

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Fantastic! I have purchased over 50 vehicles in my life and this was one of the very best experiences I have ever had. Everyone was very friendly, professional, and knowledgeable. They were able to locate the truck that met my needs, get it from another dealer, and work with me to fit it in my budget.

I had to return the next evening to drop my new truck off for accessory installation. They did a great job, cleaned the truck again, and even transfered my Ravens sticker from my old truck to the new one. That's service!

If you are looking for a Chevy and have not shopped at Ourisman of Bowie, you have really missed out.

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