Lou Landers at Jeff Wyler Eastgate Auto Mall

Lou was great.He worked very hard at getting us what we wanted within our budget.
I really apprecite his hard work and effort. Lou wanted to make sure we left with exactly what we wanted. He worked late to get us what we wanted and needed.

DEBBIE WATKINS

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I have always enjoyed purchasing vehicles from Jeff Wyler in Batavia, Ohio. This is the third vehicle we have purchased since 2002. The staff has always been well informed about the cars they have to sell plus they are very courteous. I would recommend this dealrship to my friends & family.

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excellent service. Jeff Wyler is highly recommended. was willing to work with the customer to meet a reasonable price. met every expectation!!! we personally own 3 vehicles from Jeff Wyler and have never had any issues. if we had to do it over again, we would pick Jeff Wyler Eastagte everytime. -hcpIV

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The reasons for my rating is that Lou listened to my needs & paid attn. to what I could afford. He worked hard to combine the two and was courteous through the whole process. I will recommend him & Jeff Wyler to anyone needing a new vehicle. To add more characters just to reach 250 is a poor design.

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I could not have been any happier with my purchase. We found our vehicle online and spoke with Lou Landers. He honestly worked harder for me than any other salesman I have ever dealt with in my life. Not just car sales, any sales. He got us a great price on a vehicle we never thought we would be able to purchase. And it wasn't all smoke and mirrors with finacing. We bought our car outright. I am a pretty stuborn buyer and he never gave up.

Besides our salesman, the car is great. Perfect, just like advertised. We drove three hours and were a little nervous it wouldn't be all that was promised. We were pleasently surprised. That was 10,000 miles ago. I only hope the next time I'm in the market, Lou has a car I'm looking for.

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My only wish, and this really applies to buying a vehicle in general, is you should consider empowering the sales reps to establish the final price. The back and forth just takes too long. If you can't empower them, then you need more staff who make those decisions in addition to the team that does all the final paper work. We decided on the vehicle within 40 minutes of arriving at the dealership, yet it nearly took another 3 hours to get out the door.

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Lou was great worked with my husband in finding a lower cost, fuel effecient used auto. There were suppose to be some cleaning done to the car before we picked it up. The cleaning was never done and we took the car home and had to pay someone else to clean the inside. That disappointed us. However, we would recommend Lou Lander, our sales person,(Jeff Wyler) to anyone that is in need of a nice used vehicle. Lou has gone above and beyond the average salesperson, he has called to check on the car, sent us emails and even cards and notes to check on our children. I give Lou Landers KUDOS for his outstanding customer service. I praise Jeff Wyler for allowing Lou to service customers on a personal level. Keep up the great work and give Lou a raise!

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Our salesman answered our questions and when we came back the next day to make our dfinal ecision,he again was helpful, but not pushy. We were uncertain as to what type of vehicle we wanted at first and he was patient - let us test drive what we wanted and found info out we requested. We talked about mileage and he helped compare among vehicles.
It always seems like it takes forever to buy a car, but it was not too long - and they worked w/us on the price. Even helped my kids figure out how to work the DVD player.
It was not painful - which in the past at other dealers- it has been.

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Over the past 12 years, I have purchased 9 cars from this dealer generally for myself but also for my mother as well. I have always received a very competitive price with outstanding customer service to support each purchase. I highly recommend this dealership, Mr Lou Lander and all the support staff which makes this a world-class dealership in the Cincinnati and southern Ohio area.

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My parents have always delt w/ Lou when buying cars. When my husband and I were in the market for a truck, we went to see Lou. Lou is very professional and kind. He was never pushy and never tried to pull anything over on us. Jeff Wyler in a whole was wonderful to deal with and any car/truck we get in the future will be from Jeff Wyler and (Lou Lander)

Thank you,
Sally Baker
Waynesville Ohio

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