Luke Vanderloo at Long McArthur, Inc.

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Luke Vanderloo, Steve Zelniker

My Review of Long McArthur, Inc.:
They were very professional to deal with and acted caring and explained things very well. They answered all questions asked of them. The sale went very smoothly.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Ashmore, Luke Vanderloo

My Review of Long McArthur, Inc.:
Great service and custumer relations effort, from the owner (North McArthur) right on down to the sales floor (Ben Ashmore). It's been a while since I traded there, and I'm glad I'm back.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Solis, Luke Vanderloo

My Review of Long McArthur, Inc.:
I knew exactly what I wanted because I had seen the vehicle online. My friend had reccommended Mike to me because he had sold him his car and was very pleased with his service. Mike came in on his day off to meet with me since I am military and work long hours and I really wanted the jeep. He was very friendly and knew answers for everything I asked. He was patient with me and worked with me in trading in my car for the jeep. Luke also helped me with all the questions I had about accessories for my jeep. The two of them both told me that if I ever needed anything that I could call them. I would definitely reccommend Long McArthur to anyone who is looking to buy a vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Lett, Luke Vanderloo

My Review of Long McArthur, Inc.:
Long-McArthur Ford is a top-notch, honest, trustworthy dealership. I inquired about a car on Thursday. Mike Lett got back to me the same day with a very good deal. I had my own numbers prepared and they were very close. No going back and forth and no wasted time. We easily and quickly worked a TRADE over the phone. I don't like to waste time, and I expect honest negotiations. They delivered in spades. They trusted me, and from the information I sent them, appraised my car sight unseen. I trusted Mike and he trusted me. I drove from Wichita to Salina Friday and everything was exactly as promised. No surprises. I was blown away by the whole car buying experience. I really enjoyed talking to Robert Murphy (I think that is his name) in finance. He showed me pictures of a car he restored. The man has incredible talent, because he started with a rusty shell and turned it into something amazing. I really like buying a car from true car guys. These folks at Long McArthur are car people. I will always start with them when looking for a car. I am very, very picky and like to think I drive a hard bargain. I am an engineer, so most sales people run from me. Several Wichita dealers failed to make me an acceptable offer. They tried to take advantage of me. These guys didn't. To Long-McArthur Ford, Mike, Luke, and Robert - thanks for a great automobile and a deal I can smile about.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Billie Laflen, Luke Vanderloo

My Review of Long McArthur, Inc.:
I went to Long McArther interested in the possible purchase of a new Focas, however, when I got there, I spotted a new Fiesta that really caught my eye. Having bought there before, I went inside and asked for Billie Laflen. He greeted me by first name which really impressed me that he remembered me. He asked what I was interested in, took the car out for a test drive, and got me into the car with no problems. I trust Billie and will send my friends to him when they are in need of a new car. Thank you again, Billie!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Collazo, Darin Lee, Luke Vanderloo

My Review of Long McArthur, Inc.:
Darin Lee, has sold us 11 new vehicles in the past few years. Would highly recommend him . Goes the extra mile for you .
Thanks
Dennis & Lori Walker

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Rogge, Luke Vanderloo

My Review of Long McArthur, Inc.:
The experience of purchasing the new truck was extremely pleasant and easy for my wife and I. Our time was limited, Bill Rogge made the transaction move as quickly as possible. We are extremely satisfied with all aspects of the deal and the new Ford F-150 Platinum.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Peterman, Luke Vanderloo

My Review of Long McArthur, Inc.:
This is the second brand new vehicle we have purchased from Long McArthur in Salina Kansas and from salesman Rob Peterman. We feel as if he really listens to what we are wanting in a vehicle and has made it happen in the price range that we're comfortable with. The customer service from Rob has been outstanding and we recommend him and Long McArthur to all of our friends and family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Monte Brent, Luke Vanderloo

My Review of Long McArthur, Inc.:
I came to the dealership to find a new truck to purches for work related purposes. After setting dowm and discussing my options and two test drives later, we found the truck that suited my needs the best. The sale was quick and the service was very in tune with my needs and were able to accomidate me very well!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Darin Lee, Luke Vanderloo

My Review of Long McArthur, Inc.:
They exceeded my expectation. They went above what was expected. They worked well on my trade in. This is second car I have bought from them and I will buy more. They helped clean up my old car which gave me a beeeter value. They also did a very good job of letting me test drive.

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