Marcus Jones

Very professional team at the dealership. Dealt with Marcellus, Markus, Dee and Anthony. All did an outstanding job. Dealt with Marcellus, Markus, Dee and Anthony. All did an outstanding job. More

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Destiny Pitsenbarger was such a pleasure to work with and made my experience 10 times better than anticipated so big thank you to Hall Honda VB and Destiny! I will refer all my friends! made my experience 10 times better than anticipated so big thank you to Hall Honda VB and Destiny! I will refer all my friends! More

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Harland is great! Went above and beyond to get me in a reliable car. I'm loving my new ride! Thank you for all you do! Went above and beyond to get me in a reliable car. I'm loving my new ride! Thank you for all you do! More

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Ahmed Bouzoubaa was truly amazing. After feeling like giving up, he assisted me with finding a car I love. Made this a smooth process and also gave me tips on my future purchases. I wi After feeling like giving up, he assisted me with finding a car I love. Made this a smooth process and also gave me tips on my future purchases. I will be returning here. This has made my day more than anything!! More

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LJ FARRELL WAS ON POINT & EVERYTHING WAS DONE RIGHT LIKE HE SAID. HE GOT ME IN AND OUT AT THE DEALERSHIP AND MOST OF ALL IM A PROUD HONDA ACCORD OWNER NOW. THANKS LJ HE SAID. HE GOT ME IN AND OUT AT THE DEALERSHIP AND MOST OF ALL IM A PROUD HONDA ACCORD OWNER NOW. THANKS LJ More

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Dee Delaney is far beyond amazing! She made the car buying process an easy one! She made the car buying process an easy one! More

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Jay is a great salesman and quickly understands what the customer is looking for in car quality and cost! Jay jumped in at the last minute and provided amazing service to get us in a car customer is looking for in car quality and cost! Jay jumped in at the last minute and provided amazing service to get us in a car More

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All the employees were very helpful in finding the perfect vehicle for me, especially LJ. perfect vehicle for me, especially LJ. More

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My recent visit to Hall Freshstart Program left me with a mix of emotions, ranging from initial excitement to eventual disappointment. As a 21-year-old woman navigating a car dealership solo for the first ti mix of emotions, ranging from initial excitement to eventual disappointment. As a 21-year-old woman navigating a car dealership solo for the first time, I was hopeful for a positive experience, especially when eyeing a 2020 Subaru Crosstrek. First and foremost, my salesman Sydney Sabir deserves commendation for his excellent assistance. He was personable, walked me through the Subaru, and accompanied me on a test drive, making my first car-buying process comfortable and enjoyable. Negotiations, however, took an unexpected turn. The listed price for the Subaru was $21,300, but after discussions with Mr. Sabir and Manager Marcus Jones, I agreed to a deal where I would sell my 2016 Chevrolet Camaro for $26,500 and acquire the Subaru (including taxes) for $23,160.26. The process was relatively smooth, but the paperwork left much to be desired. I left with only the carfax on the Subaru, and my parents later informed me that I should have received more comprehensive documentation. The most significant hiccup came after the sale. Despite signing a bill of sale indicating I would receive $3,339.74, I received a voicemail from Marcus Jones stating otherwise. After some back-and-forth and involving my parents, I agreed to return the next day to reverse the deal. A subsequent call from Director Steve Swift clarified the misunderstanding, and the dealership honored the original agreement with profuse apologies. Unfortunately, the ordeal didn't end there. Three weeks after acquiring the car, I had to follow up on the promised refund. A prompt response from Director Stephen Swift indicated that the check was ready the next day, dated January 19. This left me questioning whether the check would have been issued had I not inquired. Despite the initial positive impression and Sydney Sabir's excellent service, the overall experience at Hall Freshstart Program fell short. The miscommunications and additional steps needed to rectify issues left a lasting negative impression. While the dealership eventually honored the agreement, the overall lack of transparency and additional hassles make it hard for me to recommend this establishment. If given the chance to go back in time, knowing what I know now, I would likely choose a different dealership for my car purchase. More

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Marcellous got me into a 2021 Camry also my first financed vehicle I recommend him to all first time buyers! financed vehicle I recommend him to all first time buyers! More

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