Mark Becker at Breakaway Honda

"Excellent Customer Service" is how I will start with. I met Christine and she was so full of energy and excited to provide me details and was very very friendly and helpful. In fact she went to the extent of walking out in the rain (offcourse with an umberlla.. :)) to show me a color of the van that I requested and that was my first visit for a new car sales at the dealership. We had good conversation on what my expecation is on the price and what she can or cannot do, it was very professional. I would definetely give a 5 Star for Christine. Mark on the other hand was excellent as well, he understood my requirements and told me what he can do and it met my expectaions very very closely and we struck a deal. The service was very quick and clean withought any dragging of conversations. We finished the whole deal in a couple of days and I got my van delivered as promised. BREAKAWAY HONDA ROCKS!!!

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We had a Honda Civic 2010 and when shopping for a new car we looked at Hyundai Santa Fe and Honda CRV. Our final decision to purchase a Honda CRV was based on the following:
1. Excellent after sales service in a superb service facility.
2. Friendly staff who do not torment customers with endless sales pitch.

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I contacted Breakaway by email because the local dealer in Asheville did not have the car I wanted. Mark Becker replied the next morning to advise me of the stock they had on hand and invite me in for a test drive. I arrived late in the afternoon. Mark greeted me and responded to all my requests over the next 3 hours. We drove four cars and looked at three more for color comparison. Mark confirmed the automatic Fit could be towed flat behind an RV (my primary concern, after just liking the car). He also did not play games on the cost. He brought me an offer and I made a counter which they accepted. I feel like I got a very good deal on a very nice car. They did not waste my time and cheerfully gave up theirs. I will be pleased to go back to Breakaway Honda for vehicles in the future. Mark is a very amiable and capable sales person. I quit buying Hondas years ago after suffering one high pressure sales job in Annapolis. Breakaway has brought me back to the brand.

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We used the Cosco program. Mark quickly made contact with us. On our arrival he was ready and in no time had pin pointed the exact vehicle we were looking for. My FIRST enjoyable experience at any dealership.

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We had a very positive experience with our recent purchase of our Honda Accord. Everyone that we met, whether dealing with them or not, was extremely friendly and helpful, especially Mark Becker and Jack Schading.

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Mark Becker was quick to respond to every inquiry. He gave us a price, it was competitive, and since he was the first person to respond to my inquiries we decided to go with Breakaway. I would've marked all of the questions "5 - Great" except for the fact that we had to wait 45 minutes after we arrived to get our paperwork through financing. In conclusion, the vehicle was delivered clean and as we expected, Mark was attentive spending all the time we needed to learn our new Odyssey, it was a shame that a "Great" buying experience deteriorated to a "Good-" experience.

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i began my search online and Mark emailed me. we emailed back and forth numerous times. I told him what we are looking for and when we arrived, he had our odyssey out front for a test drive. exactly what we wanted. we bought it.
I expressed to Mark my desire to "not play the car sales game" and he was upfront and honest....i had a painless experience!!!
i highly recommend Mark Becker...he will not disappoint!!!

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Rick did a great job getting me the information I needed to make a purchase decision. I was comparing several SUVs in this class and Rick did not pressure me, but concentrated on listening, pointing out benefits of his product to help me in my 3+ week process (I'm VERY busy). Mark intercepted me one day when I needed to re-drive the vehicle again and worked in easy partnership with Rick and myself. A very pleasent experience overall.

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Mzrk Becker went out of his way to explain everthing I needed to know about the Civic that I was buying. He did all the detail work on getting our cell phones integrated into the Bluetooth setup. He answered all the questions we had on the operation of the car including all the details on the screen operation and the backup camera in particular. It was just a pleasant experience working with him. Will deal with mark from now on and will be glad to refer friends to him. He is jst a super low pressure but effective salesman.

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Mark Becker and the entire Breakaway Honda staff made my buying experience the smoothest, most hassle-free, and most pleasant car purchase I've had. I was quoted a fair price from the outset and was assured there was only one add-on fee; the price was better than most dealers gave me and there were no last-minute surprises with fees for "options," "dealer transportation," or anything else. I was given a good price for my trade-in, matching my CarMax offer with no playing games. They promised to match a financing rate I'd been quoted from a financial institution, and in the end they even did a half-point better. I love my new Accord and will recommend Mark Becker and Breakaway Honda to anyone!

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