Mark Brown at National Car Sales

Dealer Address
National Car Sales
7111 West Washington Street
Indianapolis, Indiana 46241
(866) 658-4283

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NationalCarSales
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thohman
10/6/2009 9:01:40 PM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
Salesmen are very low pressure. They are very friendly and answer questions. Any data they have on the repair history of the car is available for review. I have bought several cars there, and had a problem with one of them. The check engine light came on immediately after leaving the dealer. Even though it took several trips to figure out what was causing it, they stuck to it and corrected it at no cost.

I have compared prices at this location and other used car dealers. They are always at least competitive and usually much lower.

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CKMK
6/30/2009 5:50:14 PM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
We searched around alot and found that this dealership seem to want our business. National car sales worked with us; very nice and helped us get what we wanted. Very pleased with the service. Thank you Mark Brown and Jeff King
crissy and matt kolter

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tkonicht
6/2/2009 8:53:16 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
I just purchased Nissan Altima from National Car Sales. The staff is very professional and friendly. They helped me to find exactly what I wanted (the color, price, milege). I would highly recommend National Car Sales to everybody.
I absolutly love the car !

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scubadivnchic
4/25/2009 9:50:16 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
I would like to thank Mark for his help. He helped me get a mini van that was within my budget. It did not have the features I wanted, but was able to find a source to get what I wanted. Its awesome to see my kids smile while riding in the van, Mark had made that possible.

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bsrandel
3/25/2009 8:42:20 AM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
National Car Sales was very accomodating with my schedule and excelled at communicating with me. All of my questions were answered promptly and I never felt like I was being misled. The transaction seemed fair and honest, and I felt good about my purchase.

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ksnohl
2/28/2009 10:12:27 PM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
We were very impressed with the no pressure approach. It was by far the easiest car buying experience. I will never buy from a dealer again. Fair price on car I bought. Fair trade in value. I will definitely recommendthis car lot to friends and family. Even the finance guy worked to get us the best possible rate. A+++++++++ service.

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rdevill
2/19/2009 4:36:45 PM


Overall Rating: 4

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
They called me immediately ( great job) to follow up. Unfortunately, they seem to be a little high on the price as compared to where I live. They also sounded ( not certain) like the prices were very firm and had no room to check the real market value ( KBB ) and consider options of lowering the price accordingly. Might just be me but, I hear auto's are not selling real well right now and I thought I might be able to get a good deal by purchasing straight out. Turns out they have little or no room to negotiate with me on the price right now. Other than this, they were very nice, great follow up and actually called me back when they said they would ! Nice customer service... now let's work on the price.

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Response from: National Car Sales
Added: 2/19/2009 4:55:01 PM
Thank you for shopping with us and giving us your feedback.

Our pricing model is such that we typically have much less "wiggle room" than most dealers. About 98% of our vehicles are priced less than KBB and 100% are priced on the window. Check out our "10 Things Dealer's Don't Want You to Know" and you will understand why other dealers can offer huge discounts and we can't. We encourage you to shop our prices and then ask yourself..."Why don't all dealers work this way?".

We may not always be the cheapest, but we will be very close. We will ALWAYS offer you the best car buying experience before and after the sale.

We offer you the truth behind the hype. Please call me personally if you like.

Steve Howard
Vice President of Sales
317.243.1150

Bsmith454
2/19/2009 12:13:35 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
I have visted National car sales twice. And have bought a truck and now a little gas saver saturn. Thay have a very good sales staff that will work with you on price and things that a custumer might have conserns about. They also have a good shop that will fix the problem with out inflating the bill. When its time to buy another car or truck I will be checking out National car sales again. THANK YOU SALESMAN M.BROWN FOR A GOOD EXPERIENCE. signed Marshall Birge

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newaltima
1/26/2009 9:26:38 PM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of National Car Sales:
This was my first time dealing with National Car Sales. I am pleased with my experience and would recommend them to anyone I know who is looking for a new (gently used) car. Each time I went to National I was treated with respect and my saleman (Mark) was very helpful in letting me see and test drive two other vehicles over a two month span before I found the right car for me.

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hmeyers
1/10/2009 12:47:00 PM


Overall Rating: 4.6

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown, John Drake

My Review of National Car Sales:
I searched the internet looking for a low milage 2007 or 2008 General Motors 15 passenger van for our church. I called John Drake at National Car Sales where they had one listed. I called and it was sold. He said he would try to find one for us. He got one in, I drove it, got approval from the church and we bought it. Very good service!

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