Mark Greenblatt at Papa's Dodge Chrysler Jeep

Jeromy and the entire sales staff were excellent.
They were extremely professional tyhroughout the entire buying process.
They explained every aspect of our deal including vehicle features, options,maintenance packages,etc...
Everyone made sure we were comfortable while during the sale and offered us drinks, water,coffe, etc...
Jeromy and the staff were very honest and fair about our trade in without attempting any of the tricks or hidden fees that you hear about at other dealerships.
From the time that I originally contacted Papa's and was contacted by Jeromy till we drove out of the dealership lot with our new wrangler unlimited, it was a great experience.
We even witnessed our salesman, Jeromy personally inspecting our jeep before we left and ten making sure that we understood the owner's manual's features, upcoming appointments,etc...
This is another reason to deal with an established, recommended dealership like Papa's.
My Wife and I will definetly recommend this dealership to anyone looking for a new or used vehicle.
Keep up the good work.

Have a good one,

Doug and Joan Roberts

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I would highley recommend Papa's Dodge. Everyone was friendly and helpful. The show room was amazing and it was a fun experience to see the themes. My salesman Jeromy was very knowledgeable and went over all the features of the Dodge Truck I was interested in. He explained all the steps during the purchase and answered all my questions. The atmosphere was great with no sales pressure and everyone I worked with made the experience feel like we were all family.

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They offered that I can't refuse so now this is my fifth Jeep (my first new one). The dealer where I often visited are interesting to look around.

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Jeromy was a pleasure to work with and Mark Greenblatt was outstanding. You need more employees like them. A+++. I will recommend both of them to all my friends.

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This is the second vehicle I have purchased from Bill and from Papa Dodge. As can be assumed as a returning customer I have been pleased with both the sales and service I have received at Papa Dodge. Bill is a pleasure to work with and no pressure!

I walked in test drove the car, negotiated a price and trade in value then drove out with my new R/T.

Thanks Bill and everyone at Papas Dodge as before you will see me back for my services

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Very nice people, beautiful showroom, competitive offer & reasonable trade-in. I am very pleased with my vehicle and my accessory upgrade was promptly installed...I couldn't be happier. I would definitely recommend Papa's.

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I Cant believe i drove 2 hours for a car, but it ended up well worth the trip, everyone was fantastic, Jeremy who is so knowledgable and helpful and put up with a lot of questions, to Mark the Sales Manager to Jeff the Business Manager. I would definately go back.

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I loved the deal on my Dodge Ram 1500 Bighorn 2012 that I found on Papa Dodge website after I visited 3 Dodge dealers with 25 miles radius 4 weeks later. Working with Bill Reudgen and Ed Koziol at Papa Dodge was a very good experience compared to 3 Dodge Dealers( Crowley Dodge, Bolles and Artioli)

JACK THONGSYSTAVONG


PS I AM VERY HAPPY WITH MY LEASE MOMTHLY PAYMENT FOR NEXT 36 MONTHS.

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To Whom It May Concern:

My name is LaKiesha Reed, and I'm a single African American, Insurance Professional, and Mother. My journey began just looking to weigh my options as far as locking in a lower APR on my then current loan and or upgrading from my 2006 Chrysler 300 to something newer.

I currently work for an organization that promotes their partnerships and affiliate programs to their employees for added benefits and discounts. Although I believed at this time, I would not be eligible for a brand new car; I knew the program existed and gathered my control number before going. My absolute Love for the Chrysler Brand brought me to nearby Gengras Chrysler Doge located in East Hartford.

To make a very long story short, at Gengras Chrysler Dodge, I received exactly what I asked for in a car by the salesperson, and was approved for 2 loans. However, by the time the deal was finalized, I found myself being totally mishandled, blatantly disrespected, and admittedly ostracized. To sum it up, I pretty much received the WORST customer service, I have ever encountered, to date.

Not even 24 hours later, I met William Reudgen (who I will ALSO now affectionately refer to as Bill Da Bear) and his team where my experience went from way Below Negative to Supreme Excellence.

I had been up all night furious about what had transpired at Gengras and found a car online that could be compared to the car. I placed a call to see its availability. The first question I asked Bill was, if he was at all linked to Gengras, and he assured me No, they weren’t. I then told him I was on my way!! Bill then asked what my concerns were and I proceeded to tell him what I had been thru, and what I expected from this experience. He assured me that I would never be treated that way at Papas, although he also could not guarantee anything as far as funding. With reservation, my sister Tiffany and I went to Papas Dodge in New Britain, and upon arrival we were taken care of with the utmost Respect and Care.

Before diving right into the numbers, Bill actually took the time to let me vent about my previous treatment, as well as, listened to what I wanted and why I was there. My first reason for even searching for a car was my Love for the Chrysler 300 in which I currently owned a 2006 model. Bill and I went over numbers and the scope of my future as well. Without me asking, Bill told me about the program with my job and Papas, which most car salesmen just Won’t Do! I verified that I was familiar with the program and even had my control number but didn’t expect to be approved for a brand new car. This is when Bill asked, if I’ve ever considered the Chrysler 200. I explained to him that I’d only become interested in the 200 until I realized I had the 300 series already but would still love to explore my options.





After exploring the options on the 300, we began to explore the 200 series. I was truly pleased as everything I loved about the 300s was in the 200s... We compared just about everything and to my delight, I was just as happy with the 200 as I was with both 300’s I’ve owned. Bill and I discussed why this choice was the Best case scenario for me, as its more cost effective, in the sense that gas prices will be going up considerably, I would be receiving a Brand New 2012 as opposed to a used 300 series, how this would effect my credit score in the long run, and how I still have all the luxury and comfort ability as I’ve become accustomed to. After weighing my options, I agreed.

Bill took my numbers and story to his team and they all began to work. Not only did Bill divulge the invoice price I was to receive with my jobs’ partnership & Papas’, he also found a rebate on the car that would put me right where I needed to be for approval. Less than 24 hours later, I received the call that was approved as the owner of a Brand New 2012, Chrysler 200, in which I am LOVING!

Bill was Absolutely Right!!! This is the very best case scenario for me and my family right now, and I couldn’t have made those sound decisions had I not gone to Papas Dodge in New Britain.

It is very safe to say that I will continue to do business @ Papa’s and refer each and every person I run across, to the best Car Sales Place in CT.... Papas’s Dodge!!!

Special Thanks Again to Bill “Da Bear”, Eddie, Mark, Ron, & Matt.

Sincerely,
LaKiesha Reed

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Dave was by far the best salesman I experienced while shopping for a new SUV. He was not pushy at all and he was very knowledgeable about the vehicles. He is the type of guy that let's you shop at your own pace and will not pressure you into giving a deposit if you're interested (and they only had 1 more of the vehicle in the options I wanted). Overall I'd say buying at Papa's Dodge was a great experience and Dave was outgoing and fantastic. I'd highly recommend him to everyone.

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