Tom Bush BMW Mini
Jacksonville, FL
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637 Reviews of Tom Bush BMW Mini
My purchase of the X5 was my 3rd vehicle purchase from Dan Sorenson - I am clearly a very satisfied customer. Dan along with the sales support and service support at Tom Bush have always been thoughtful, Dan Sorenson - I am clearly a very satisfied customer. Dan along with the sales support and service support at Tom Bush have always been thoughtful, professional and thorough. My experiences has always been positive and enjoyable. More
1st Class Operation - Process of purchasing a BMW X3 was seamless. We worked with Wesley Castro who is top notch. He is very easy to work with, looks to meet your needs and has a positive outlook. Wesley he seamless. We worked with Wesley Castro who is top notch. He is very easy to work with, looks to meet your needs and has a positive outlook. Wesley helped us order our vehicle from the factory and it arrived in less than 3 weeks. Throughout the 3 weeks, there was continuous communication regarding the status. When it was time to check out at the finance office, this was also a seamless experience and took about 20 minutes. Great Job - Tom Bush Team More
Service Advisor Michael was very knowledgeable and helpful in explaining what services I needed for my 328i. Very professional and my vehicle was ready as promised. helpful in explaining what services I needed for my 328i. Very professional and my vehicle was ready as promised. More
We asked for a sales person with experience. Charles (“Chuck”) is the best sales rep. we have ever had! He’s so knowledgeable and such a joy to work with. Charles (“Chuck”) is the best sales rep. we have ever had! He’s so knowledgeable and such a joy to work with. More
This was my first BMW and was pleased with the service and the follow up. The staff went the extra mile to make sure I could return my former leased vehicle to the dealership. and the follow up. The staff went the extra mile to make sure I could return my former leased vehicle to the dealership. More
Christian from Tom Bush BMW at Atlantic Blvd, Jacksonville FL did a fantastic job for us from the purchase of our car to delivery. He expertise helped us through the process to customize it. We Jacksonville FL did a fantastic job for us from the purchase of our car to delivery. He expertise helped us through the process to customize it. We received the best courtesy, communication and professionalism that every could ever expect from a salesman. We highly recommend this dealership and please ask for Christian Berenguer to get outstanding service! More
Losing trust in this dealership. Used to be 5 star now only 4. Doesn’t feel like they take care of you anymore. Just get you in and out the door. I’m still under CPO warranty and sch Used to be 5 star now only 4. Doesn’t feel like they take care of you anymore. Just get you in and out the door. I’m still under CPO warranty and scheduled maintenance contracts too. More
Still working to resolve. X7 loaded etc. found a crazy cut in the rear arm rest. (Not a daily driver). Ken at Tom Bush basically blamed my wife for the cut (extremely unprofes X7 loaded etc. found a crazy cut in the rear arm rest. (Not a daily driver). Ken at Tom Bush basically blamed my wife for the cut (extremely unprofessional) even though a quick google search showed the exact same thing. Paid cash for the New x7 with no haggling on price. Maxed out the extra warranty, which by itself should have covered whatever. Buying another this month for my daughter but not from Tom Bush. Ken in service is a JA. All was great with the purchase until….,,Love the car but Tom Bush WILL NOT stand by their word!! More
I've had a used BMW sine 2015, and just purchased a new BMW from Tom Bush. The dealership is staffed by excellent people who really know what they are doing and deliver professional, friendly customer serv BMW from Tom Bush. The dealership is staffed by excellent people who really know what they are doing and deliver professional, friendly customer service. They also know how to wow customers. Presentation of my new car by my wonderful salesman involved a bow, a reveal and my favorite song playing in a closed room where I could be introduced to the vehicle. More importantly, while dealerships are not inexpensive for repairs, etc., I am always confident that the Tom Bush team will get the job done correctly. The most important thing is that BMWs are excellent vehicles. I loved my old car and am delighted with the new one. Every aspect of this organization is top notch. I'm a very satisfied customer. More