Mark Wilkerson

aweful is the only word that comes to mind. Mark W did a great job during the sale, but the dealership has more then earned it's reputation for a terrible service dept after the sale. I persona Mark W did a great job during the sale, but the dealership has more then earned it's reputation for a terrible service dept after the sale. I personally have purchased three new vans and two new Jeeps over the years from this place and each and every time I tell myself "never again". This time I mean it. When you enter their service dept, there is a better then not chance you won't even be acknowledge for standing right in front of them. Once they realize you're not going away and they have to talk to you, it's as if you dared to bother them with your presence. When you have to call the owner to get marginal service, and repairs that are sub standard needing follow up vists, why would one put themselves thru that. I have one more same piece of business with them to finish my last purchase and I will not go back. Don't say you haven't warned if you chose to deal with this outfit. More

Helpful 0

Report | Print