"Easy and professional"
Matt was incredibly helpful, he was incredibly laid back and made the process so easy. These guys are top notch from start to finish! Highly recommend
Good product friendly service no pressure pricing was fair I really liked the sales man he was very friendly and understanding and gave us the time we needed to make an informed decision
- Joyce Bills
Absolutely no pressure. Answered all our questions and worked with us for several days. Matt and Lisa went above and beyond on each step of the way. Ivan was also with us all the time and was a great asset. We have never liked the car buying experience in the past. These guys changed our whole opinion of this. If we ever have to buy another car it will be here. If we could give a higher rating than excellent we would. Cary was there and helpful as well. Great team.
"High expectations met"
I knew I wanted a Hyundai Santa Fe since last March when I rode COMFORTABLY in the back seat up to and back from Kansas City. I am relatively tall and rarely comfortable sitting in the back east of any vehicle. When it became apparent that my vehicle of the last 20 years was heading for pasture, I contacted my friend Diana...it was her Santa Fe I'd ridden in. She told me about Matt Gerstner, who had sold her Santa Fe Sport to her. No pressure. Listened to her needs in a vehicle. Explaining pluses and minus...etc. I received the same careful service...Matt explained the features in terms I understood. When it came to the nitty gritty (financing the vehicle) I called my financial advisor and he and Matt talked, discussed, and my advisor's reaction when I was back on the line was: He's a nice guy!
The follow up with Lisa also went smoothly.
I am so happy with my purchase and the willingness of everyone to make my experience as pleasant as possible. I don't expect to be buying another new car anytime soon, but I'll be recommending Matt, and Hatchett Hyundai to others!
Matt Gerstner was excellent. He was the deciding factor in our choice of dealership. We will recommend him in the future to our friends. Very good experience.
Good experience. Well worth the drive from Hutch to Wichita to do business with a non-pushy sells team. They let me tell them what I wanted, they strived to deliver it.
If I were in need of another car I would and will go back. I will also refer anyone I would happen to know in search of a car to stop in this dealership. Very accommodating to our schedule we were on as we were just shopping around, hadn't decided that that day would be the day we would pick a car so we had a time crunch. All worked out well and staff were very pleasant.
Other Employees Tagged:
I didn't get the other 2 guys names, just have this one saved in email
Matt was very knowledgeable about the Santa Fe Sport. The whole car buying experience went smoothly and quickly. I would recommend him and the dealership to anyone.
This was our first experience with Hatchett Hyundai. My husband and I completely enjoyed working with Matt Gertsner. He listened to what we wanted in a vehicle and showed us what options we were available. We appreciated his knowledge of the Hyundai product as he helped us make a decision. He was always available to help without being aggressive or pushy which we appreciated. Paula Crook
"They treat returning customers excellent"
Matt and Jeremy both worked with us to give us the best deal possible. Matt knows exactly what we need and if he didn't he would find out for us. He found cars in our price range and cars we were interested in. He told us about special deals on cars we wouldn't have otherwise have been aware of! I feel like I'm treated like family there. I will stay with Hyundai as long as they are around. They offer the best warranty ever. No one can beat it!