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Matt Hettel
Refer Me
99 Reviews
Matt has been in the automobile business for 16 years. Moved here from Illinois and we were lucky to have him. He takes pride in his work and if you want a responsive Internet manager.....This is your guy !!! Another straight forward, no nonsense kind of guy. If you want someone attentive to your buying needs....look no further!!
Read moreDealership Experience
12 yrs, 6 mos
Industry Experience
16 yrs, 4 mos
99 Reviews
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99 Reviews of Matt Hettel
April 15, 2024
Matt was great. We were able to handle most of the work remotely. Delivery of the vehicle was under 90 minutes. We were able to handle most of the work remotely. Delivery of the vehicle was under 90 minutes. More
by kyle.blumenstock
Other Employees Tagged: Gene Patel, Alex Terrell
Helpful 
April 13, 2024
We are previous customers of south charlotte. Volkswagen are always treated wonderfully by the staff. We came in late on Friday night. We did not feel rushed at all. We were able to close the dea Volkswagen are always treated wonderfully by the staff. We came in late on Friday night. We did not feel rushed at all. We were able to close the deal and everyone was super excited. Thank you to this entire staff. More
by lindahome4you
Other Employees Tagged: David Feingold
April 12, 2024
Matt was such a great salesman - super helpful and patient! The dealership was all around great, very friendly and approachable service! patient! The dealership was all around great, very friendly and approachable service! More
by cameron.hendrickson33
Other Employees Tagged: Alex Terrell
April 01, 2024
Being a female senior buying or trading my car could have been a scary experience. Thanks to Matt Hettel directing Chris Hand to help me due to he was with a customer and aware of my time made my time there been a scary experience. Thanks to Matt Hettel directing Chris Hand to help me due to he was with a customer and aware of my time made my time there was a pleasure. Chris Hand took the time to explain all. Help me with advice on titling, how my finances would work for me best . He was always aware of my budget . Chris Hand was truly caring that I felt like I was being helped by a kind son with his mother. Thank you for showing excellent customer service . My husband and I have been in the “VW family of cars” for many of our 50 years together. More
by freiler641
Other Employees Tagged: Brandon Douglas, Chris Hand, Alex Terrell
March 27, 2024
Matt was very helpful throughout the entire process, he followed up with me an kept me up to date with the financing, and was excellent in finalizing the deal. Very clean dealership, car was in immaculate followed up with me an kept me up to date with the financing, and was excellent in finalizing the deal. Very clean dealership, car was in immaculate condition when picked up. Would highly recommend. More
by ashboe21
Other Employees Tagged: Alex Terrell
March 16, 2024
Matt was super helpful and never pushed me into something that I wasn’t comfortable with. Due to the status of my previous car, they even helped me with a loaner until I made a final decision. Matt was happy that I wasn’t comfortable with. Due to the status of my previous car, they even helped me with a loaner until I made a final decision. Matt was happy to answer all my questions to help me understand. More
by Eschler.Megan
Other Employees Tagged: Alex Terrell , Ralph in service
March 05, 2024
I had a great experience with Volkswagen of South Charlotte. Everyone there was welcoming and friendly and my salesman Matt Hettel was top notch with customer service, care and concern of all my SUV Charlotte. Everyone there was welcoming and friendly and my salesman Matt Hettel was top notch with customer service, care and concern of all my SUV wants and needs. He was attentive, warm and very helpful from the start. I am very pleased with the purchase of my 2023 Atlas and I would definitely recommend this dealership and Matt to anyone in the market for a new Volkswagen. The two hour commute was definitely worth it. A big thank you Matt Hettel and VW of South Charlotte. More
by Alisha F.
Other Employees Tagged: Joerg Kuehni, Alex Terrell
March 03, 2024
Matt & the VW team were such a pleasure to work with. They made sure we reviewed all options, makes, models, and financing plans to ensure I got the best price, rate and vehicle for what I was looking fo They made sure we reviewed all options, makes, models, and financing plans to ensure I got the best price, rate and vehicle for what I was looking for. I’m very excited about my new purchase and look forward to working with the team in the future! More
by lmdavis7
Other Employees Tagged: David Feingold
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