Matt Hoople at Courtesy Chrysler Jeep Dodge

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
Matt Hoople has provided great customer service for two vehicle purchases now and would refere him to anyone looking for a used vehicle. Will definatly return to Matt for our next purchase.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
Matt was very helpful, quite knowledgeable, very organized. He got the paperwork done in a minimum amount of time. I would give him the first opportunity for any future business regarding auto purchasing. I rated him & his firm a five across the board only because I didn't see a ten being available .A pleasant experience overall !

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
Matt was very helpful and thorough with all the questions I had. Very friendly and gave me a sence that I could trust him, which to my personal opinion, it's a very rare thing to find now at days. Thanks Matt.

Diego A.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Al Brown, Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
Very good experience at all, with the service, the people over there, the price
and the trust of the words they give you can count on...

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
I went to Courtesy Dodge and my sales guy was Matt Hoople. Who was highly recomended to me and i must say i understand now. He did everything in his power to make it a very nice and comfortable experience. He was very good at making a deal and knowing when i told him what i was willing to pay and what i wanted my monthly payments could be. He is a very down to earth guy that is no b.s invovled. I will highly recomend him to anyone i know that is looking for a vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
Matt was incredibly helpful! We knew what we were looking for, but he helped give up specifics on the car we were looking at as well as looking up other cars from other dealerships to find out the history on them. He gave us the full history on the car we ended up buying and worked with us to get it to a price that we wanted.
Matte is very personable and has some great stories! Very nice honorable guy who I will go back to when I buy my next car.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
From the minute I arrived, my car needs were top priority. On a scale of 1-10, Matt is an 11!!! I will recommend him to anyone shopping for a car, period!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
My wife and I were in need of a new mini-van after driving our previous one for nine years. Courtesy's salesman, Matt Hoople, invited us in for a visit right after my initial phone call and listened to what our specific needs--including price range--were in a new vehicle. We found Matt to be very experienced and knowledgable--he has sold cars for Courtesy now for 15 years. We also found him to be very educational, thorough, and tireless! His immediate mission was to find us a later-version used minivan that would satisfy two "fussy and picky" buyers who also happen to be sales people as well. Matt is also a "low-pressure" salesman which made him even more pleasant to deal with. I would highly recommend him and Courtesy Dodge to anyone in the market for a used and new vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
Car shopping is the worst especially under pressure. The last thing anyone wants to do right now in this crappy economy is not take their time in making a large decision dealing with a large purchase/money pit without weighing all the options to only end up making a bad decision over a rusted out s#*@ box. Unfortunately, when dealing with insurance companies nothing will ever be perfect nor will they every give you enough time to find a replacement vehicle, which is why you gotta do your research and know what you want and where to go so you can total your car on Tuesday and have a new (used) car by Friday. This is how I found Courtesy Dodge, a Honda Accord in their used lot for dirt cheap. Matt was the first sales person to approach me, held the door open, and invited me into the air conditioning. After speaking to 4 idiotic salesmen prior to Matt, I was glad to finally get one that listened to me and my situation. Other than it not being ideal for a mom that drives roughly 18k miles a year and it already had 248k, it was a "cute" little car and it had a moonroof!! That sounds very feminine, so let me... in car speak, its a Honda...what else do you want me to say? They are great cars. Just not that one. As I pointed out things that were wrong with the vehicle Matt would come down on the price even though I already thought what they were asking was reasonable and fair.

While sitting in Matt's office, talking about the Honda a new car comes onto the lot off a trade in, a Pontic Vibe. I knew this vehicle, and was one that I had research a little and it had the specific things I was looking for in a used car: low mileage, great fuel economy, affordable, comfortable, safe, in a specific price range (this one ended up being in the price range even with taxes, gap insurance, and extras), spacious, front wheel drive, and cargo area. I test drove it, had my mechanic give it a good bill of health, and made my decision. That was my car and I wanted to buy it, except I had a few minor kinks to work out. While most car sales guys would have told me to give them a call when I got everything worked out and have down payment but then turn around and sell it to somebody else, Matt helped me get into the car I really wanted. He was able to get me into the car that I wanted because he listened to what I wanted, what I was looking for in a car, what I didn't want, my financial situation, and he gave me a reasonable and fair price by comparing to other Vibes in a 300 mile radius from Courtesy Dodge. I left in my new used car feeling very good about my purchase, like I got a great deal, and for once a genuine sales person who sells whats best for his customer not whats best for himself.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople

My Review of Courtesy Chrysler Jeep Dodge:
Bob and Matt went above-and-beyond to ensure that we were happy with our vehicle purchase. Pleasant to work with, open and honest. I would definitely recommend these salesmen at Courtesy Dodge.

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