Matt Schnell at Jon Lancaster Toyota & Scion

Great pricing on a new vehicle. Vehicle I wanted (2013 Highlander LTD) was in stock. Added a few things (running boards, mud guards) at my choice.

Excellent folks to work with.

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Very friendly, knowledgable, efficient staff. The online application for financing I did the night before was there and approved. Rudy knew all the changes and improvements in the Prius from my old 2005 to my "new" 2010. Matt explained ALL the forms very well. Overall excellent experience! Thank you!!

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We loved working with Maria. She was very friendly and really cared about our family and making sure we were happy with the vehicle. She made the process of buying a car go smoothly and was prepared when we came in. Matt was also excellent and we enjoyed our time with him. We had a great conversation - you don't always find that in the finance department!

We have had a couple of issues with the vehicle, but that is not fault of Maria's or Matt's. We will consider Jon Lancaster again in the future.

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Price was very cheap, salesman were very friendly without being extremely pushy. Financial aspect went very smoothly and all of the little things went smoothly. Great car!

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My husband and I were very happy with the purchase of our new Toyota 4Runner. We worked with Smart Toyota and Jon Lancaster and ultimately bought from Jon Lancaster because of the exceptional service and attention we received. I have since recommended Jon Lancaster and Nate Riesen to several friends and family.

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Walked in and shared with David what I needed and how fast. Might have been a bit challenging, but David arranged for all I requested (price, color, trade-in etc) as needed, no problem, no drama, no surprises. Then, he helped out with setting up the radio controls and understanding the features my new Camry. The car looked great when leaving the shop. I could not be more satisfied.

Matt was also very professional, helpful and timely. Again, 5/5.

Mr Lancaster, you have a solid operation I will be back when I need my next new Toyota.


tomasz okon
Marshfield WI

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Everyone at Jon Lancaster Toyota was a pleasure to work with. From the moment we were introduced to Tashi, she listened to our needs and wants in a vehicle and nailed it. Then with the finance pros like Matt, and the Sales Manager who offered us the deal that was just too good to pass up for the vehicle that both my wife and I fell in love with. A big thanks to the Jon Lancaster team and we look forward to working with you in the future.

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Prior to ordering my 2012 Toyota RAV4, Mike did an excellent job answering all of the questions I had. On the day that I ordered the RAV4, both Mike and Matt were very helpful explaining the loan process and approximately when the vehicle would come in. Finally, when the vehicle arrived, both Mike and Matt were very cordial and helped me feel comfortable with the vehicle (and understand the loan papers I was signing). I would definitely recommend them to anyone who is looking for a new vehicle.

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This was are first time ever to this dealership and third time buying a car from a dealership. It was by far a great experience and happy to have choosen this place. Our previous dealership was at Zimbrick and it was not as warming or great customer satisfaction as Jon Lancaster Toyota.
The people here greeted us and made it welcoming. Trevor our "guide", I say was a huge success to have him helped pick the car we wanted. He pretty much told us and asked us everything we needed or wanted in an economy car with gas saving and still have that cool sporty look with it. We came in the first day unsure if we would even find the car or think of getting a car here but in the end it was great because we ended up deciding and finding the car that really fit both me and my girlfriends choices.
You know when you find a car you would think the easy part is over and the hard part begins with all those paper signing. Here, it was like no sweat with the help of Trevor working this out and Matt a very great help in finding us a provider and meeting our satisfaction which they did very well indeed. Again I just want to thank Trevor and Matt for helping us find our brand new car. I highly recommed anyone and everyone to shop for car there cause I know i'll be back for another and have already suggested my brother to speak to Trevor before going anywhere else.

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Billy sat down with us and listened to what we we were looking for in a vehicle, the price & financing. He a was NOT pushy and let us have our space. We came to an agreement very easily on my trade-in and the price of the new car. We had a considerable amount to put down on the new car and wanted the 1.9% financing. We knew that my credit history wasn't great, but we knew that we were paying for half the car upfront. Still a tough task to pull off. Matt pulled through for us. He worked hard and we spent a few hours waiting for the credit to be approved at 1.9%. Matt made it happen! I couldn't have gotten this car without the teamwork of Billy and Matt!!! I LOVE MY NEW RAV4! Thank you! Sandy Braunschweig

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