Matt Westenkirchner at Bill Estes Ford

I went to this dealership to buy my car because my dad previously came in and bought his truck from this dealership. I have been here a few times with him to pick out certain fixtures for his truck and to look at cars just to keep in mind. Each time I have come here Matt has been very friendly and extremely helpful. Chris helped me and my dad with the paper work while Brandon helped inform me about my car. They deserve the best rating because I received the best service from them,

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We had an excellent experience purchasing our car here. Here's a easy breakdown of the services offered to us:

Picking out the car: Everyone was very friendly and no one tried to bombard us with any sales pitches or make us feel uncomfortable at all. I went to the dealership 3x over the course of a week and looked at quite a few cars. Matt was patient with me and didn't try to sway my decision or lack thereof. When I finally found the car we ended up buying, I sat in it and knew it was the car for our family.

Purchasing the car: Brian and Matt worked with my wife and I to get us an awesome deal for our trade-in and the price of the vehicle we were purchasing. It was a very quick process with little back and forth. Both guys were very professional and also very friendly. At no time were they "pushy" with us.

Paperwork: My wife had to leave to get the kids from the babysitter. We informed Matt of this when we first got to the dealership. Chris was very, very helpful with explaining the contract and the different warranties and such while allowing my wife and I to choose the best coverage that suited our needs. He never tried to over or under sell us on anything. He explained everything and made sure we understood and agreed with all the numbers and then quickly had my wife sign what she needed to so that she could leave. This was very appreciated by us and also by the babysitter! We were in and out in about an hour and a half for the whole process. (Includes my wife looking at a few cars as well)

Overall: I will definitely be back to this dealership to purchase our next car whenever that time comes. Hands-down the best experience I've had buying a car. Usually I hate any and all interactions with anyone associated with a dealership; pretty much ruins my day. This was the opposite. All three times I went to the dealership I left feeling like I had been taken very good care of. Thanks guys!

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Matt Westenkirchner made this a pleasure during our negotiation on the used 2004 Jeep Grand Cherokee Limited. He was eventually very fair on the evaluation of my trade-in and worked with me on the final price. I was very satisfied with his professional during this process. The dealership was quite helpful in getting the needed financing and getting me out the door in a timely manner. The presentation of the vehicle was excellent and Matt answered all of my concerns. I would be very happy to return to this dealership for my next car purchase.

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Matt was wonderful, he sold me my 2013 Ford Fiesta as well as my friends. He was super nice, and easy to talk to. Answered all of my questions, and really made being a first time car buyer a really great experience! Everyone had told me I was gonna hate buying a car, but that was not the case at all, Matt worked with very well with me and made the experience a comfortable one.

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I went to Bill Estes after having a bad experience at another dealership. Matt was very professional, and showed me the vehicle I was looking for. He answered all of my questions, and I truly felt like he was on my side. As a person who works on straight commission, I understand the temptation to get the quick sale and move on. I did not experience this at BIll Estes. All of the people with whom I interacted genuinely seemed to want my business for my next vehicle, not just this one.

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Matt Westenkirchner was the reason we purchased our new car at Bill Estes Ford. Matt's professionalism and sales approach really won us over. We are very suspicious of "finance guy" but Greg Floyd has erased all of that suspicion. Greg got us a lower payment and saved us over $1,500 in interest by calling and asking for a lower rate. Alex Ruppert showed us all the bells and whistles on our new car and really made something that looked confusioning very simple and easy to understand. Bill Estes Ford has a customer for life with this type of customer service and experience.

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I inquired pricing on internet, Matt gave the most competitive price right off the bat. He's very friendly, very easy to work with, answers any and all questions you may have. Goes above and beyond to make sure you're a happy camper. Even answers stuff you forgot on the car ride home and have to call later. :) Finance guy Chris Elder is also very easy to work with a delightful sense of humor, and makes sure no stone is unturned in finding financing for you. Both very nice guys and assets to Bill Estes Ford.

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Matt W. was my saleman and he went above and beyond to find exactly the car I was looking for. We spent a couple of weeks test driving and talking about different options that would be the best for me. Once he located the perfect car he had it delivered to the dealership for me.

Brandon was awesome at going over every detail inside and out teaching me all about my new Ford Escape.

Andy Wernsman has worked with me over the past 9 years as I have purchased other cars for myself and my two sons.

I would and have recommened this dearlership to my friends.

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I had no intention of purchasing a car when my daughter and I stopped in while out shopping. But it was one of the most enjoyable purchases I've ever made. My daughter made the same comment to me and is now planning on working with Matt to upgrade her Mercedes. We were in and out in an amazingly short time and Matt is so personable and informative. I've passed on his name to several people.

Thanks, Matt!

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The salesman, Matt Westenkirchner was very professional in work ethic and appearance. Had us pinpoint the F-150 we were looking for. The paperwork, although involved was done quickly and the documents were explained as to their meaning before we signed them. The whole purchase process was time consuming though, about 4 hours. In my experience much too long but the dealership was very busy that day so I made an allowance for this factor. We stood around for quite a while waiting for the staff to go over the truck features but when they got around to it the man was very knowledgeable and helpful with questions about all the features and systems on the truck. Again he was very busy trying to take care of multiple customers and do the best he could. I was happy with the process.
The truck was in very good shape and clean inside and out. The exception was a broken parking brake release lever. This should have been found upon inspection and fixed before we left the dealer. I will have to go back later and have it repaired. No problem. Overall a good experience and I would do it again.

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