Melissa Grooms at Kia Country of Charleston

Assistant Service Manager
About Melissa Grooms
Melissa Grooms
I have over 20 years of automotive experience, 8 years at this dealership. I have been here since Kia Country opened it's doors. In working customer relations for 12 years I understand that car service can sometimes be a stressful time. I know exactly what it takes to make sure you have the best possible service experience at Kia Country. When not at the dealership you can usually find me outdoors with my family, 3 horses and 8 AKC field trial Beagles.

Dealer Address
Kia Country of Charleston
2361 Savannah Highway
Charleston, South Carolina 29414
(843) 573-2300

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rnazon
5/9/2012 11:56:57 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Mone' Ceasar, Melissa Grooms, Mitch Jones

My Review of Kia Country of Charleston:
I LOVE THIS DEALERSHIP!!!!! THEY ARE AWESOME!!!!! The best dealership that I have EVER dealt with. On my second Kia and will be back for my 3rd soon. They are very professional, friendly and comfortable.

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daleherb1@bellsouth.net
3/28/2012 1:16:59 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Melissa Grooms, Mitch Jones

My Review of Kia Country of Charleston:
This dealership is one of the best..The work performed is great and very professional.. Seems like all the employee's here are happy with their job and are very fiendly...I would highly recommend this dealership..

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1landsman
3/28/2012 8:04:17 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Melissa Grooms, Courtney Lydecker, Chelsea Rowland

My Review of Kia Country of Charleston:
this is the best dealership! everyone was knowledgeable, courteous, repair made within est time frame, waiting area clean and comfortable. contact and scheduling perfect. thanks guys!

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pjdkfee@aol.com
3/20/2012 6:38:20 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Kelly Dixon, Melissa Grooms, Mitch Jones

My Review of Kia Country of Charleston:
My whole experience was great - thank you to all who helped me. I am very pleased with the work that was done. I will definitely recommend you to my friends.

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sdreyno
3/20/2012 7:42:15 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Melissa Grooms, Daniel Hensley, Chelsea Rowland, Brian Smith, Elijah Tucker

My Review of Kia Country of Charleston:
I gave them a perfect score because of their knowledge of the vehicle I was purchasing, their friendliness, their overall speed, and pretty much their whole performance as a team. It made buying my first car for myself a breeze. I will probably never buy any where else.

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curryf
3/6/2012 8:50:53 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Melissa Grooms

My Review of Kia Country of Charleston:
I'm very pleased with my 2009 Borrego and getting great service just makes me happy about my decision to buy that SUV in 2009. Melissa and the others in the service department are very knowledgable about their product and the techs are amazing as well. I'm happy to be ine Kia family!

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getnilesh
2/24/2012 10:52:44 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Melissa Grooms, Mitch Jones, Chelsea Rowland

My Review of Kia Country of Charleston:
i walked in and i was greeted with a nice welcome. chelsea took my car in and asked me what needed done? melissa had her input on the problem i was having. mitch was in service area but he came in and greeted me. made me feel important. service tech "mo" was there to answer my questions too. and finally "kk" took time out to drop me off with a very friendly attitude. I LOVE THESE GUYS. MIND U EVEN THE SALES CREW IS NICE TO ME AFTER I BOUGHT MY CARE 3 YRS BACK

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lovetowork
2/23/2012 10:30:48 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Melissa Grooms

My Review of Kia Country of Charleston:
Very professional and dependable service! The tasks were all performed on time and completed when expected. The lounge was comfortable and the staff provided updates on when the car would be ready. THANKS!

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bemanaker1
2/21/2012 9:39:30 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Melissa Grooms

My Review of Kia Country of Charleston:
I am always treated very well at Kia. The service on my car is always done well. I will continue to use their service center.

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Dawn Roberts
2/8/2012 11:54:46 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Melissa Grooms, Mitch Jones

My Review of Kia Country of Charleston:
Brought my 2004 Kia Sorento in for a routine oil change. Vehicle currently has approximately 137,00 miles. I have always been extremely pleased with the service I receive at the dealership. They are prompt, courteous, friendly, and treat me like family. Mitch and Melissa are always very helpful and provide excellent customer service. I would definitely recommend their service department to anyone.

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