Meredith Dotson at Ourisman Chevrolet of Bowie

Start to finish, not a bad experience. This was the 2nd time both my wife and I each bought cars at this dealership the same day. That says alot.

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I would highly recommend this dealership to others. My daughter just purchased her first vehicle and received exceptional service. JT Turner and Meridith Dotson was able to get her the vehicle she wanted (with a few options), reasonably priced and within her budget. These individuals served with intergrity; true professionals.

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What a great dealership! In this society of so many selfish and untrustworthy people, I was very happy to find a dealership that was upfront and honest in their dealings. Many other dealerships that we had contacted or visited were not passing along the tax credit for the Volt purchase, rather pocketing it themselves. They also were charging $5,000+ supply and demand fee.

Ourisman Chevrolet also came through with the best offer on financing the car out of many financial institutions contacted.

Joseph Alba spent hours with us in the setup and use of the systems and high technology of the Volt.

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I was very satisfied with the buying experience at Ourisman. I arrived early before the dealership opened but someone came right out to greet me and offered to assist me immediately. The general manager was made aware that I had driven in from some 300 miles away and she came out, shook my hand and thanked me for visiting their dealership.
The vehicle was brought up from the lot to the front of the store. The salesman pointed out some of the features of the truck and asked if I had any questions before we took a test drive. When we returned he focused on our deal and kept me informed as to what was going on with paperwork, loan approval, etc. When the deal was completed I was given a voucher for a full tank of gas and thanked heartily by everyone involved in my transaction.
I was treated with respect and I absolutely would, recommend these folks to anyone thinking of buying a vehicle.

Steve W

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I worked hard to find a dealership with an allocation for a volt and Meredith Dotson was helpful in securing the allocation and making it easy to arrive at a deal. It didn't require the time that was required in working with other dealerships that I shopped with. The information she gave me was helpful and accurate. She was willing to make commitments in writing. She gave me a timeframe to depend on and then exceeded that timeframe. When I got to the dealership, I met with Bill ? to do the sales paperwork and he introduced me to a Volt expert "Tom" to walk me through basic use of the car. Then I met with the finance person to pay for the car and understand warranty options. They took my personal check to pay for the car (from my investment account) with no questions asked. I was in and out quickly. Great experience.

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Ourisman Chevrolet is a class act! Meredith with internet sales was absolutely courteous and honest. She quoted over the phone the cost of the vehicle I wanted to the penny (including tax, title, fees) - no game-playing whatsoever. She arranged to have the car ready for my arrival and assigned a salesperson for all personal interactions. Ozzie, my salesperson is top of the line. Friendly, knowledgeable, professional, and ready to do more than I would expect at every turn. He knew exactly what to do and all paperwork was done efficiently. I had the pleasure to chat with Lew, the sales manager - once again an extremely accommodating person. In fact every person at the dealership said hello and was willing to help. The facility is neater and cleaner than any dealership I have seen. And there is a great selection of vehicles at the best prices around. I live over 100 miles away and would gladly take the trip again to buy my next car. Thank you Ourisman Chevrolet for an outstanding buying experience!!

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I'm 100% satisfied with my car and my experience at Ourisman. Meredith was very honest from my initial contact with the dealership all the way through the sale. She kept me in the loop as my car progressed through the order process and had everything lined up when I came in to pick up my car. Chris was very helpful in completing the sale and telling me about my new Volt. I also appreciated Chris picking me up at the airport in the demo Volt.

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I have been following the development of the Volt for the past four years and have become a big fan. When GM announced the launch markets, I searched the DC area dealers and emailed each one, enquiring specifically about the Volt. Only Meredith Dotson of Ourisman replied promptly, specifically and professionally about the Volt buying process. Even though I received reponses from all the dealers I contacted, most were generic Chevrolet form letters.
Meredith explained the process clearly and set up an appointment for me to meet with Lew Gilinski, Sales Manager. Lew sat down with me on a Friday Evening, August 6th and we worked through the Chevrolet Work Bench to spec and order the car. A down payment later, I walked out the door with my Volt order in hand.
I visited Ourisman a week before the delivery of My volt on Meredith's invitation to take a test drive in a Volt and meet with a Volt Specialist. When I walked in, I was treated like family and both my wife and I were able to take test drives and got all of our questions answered.
A week later, Meredith emailed me to say my Volt has arrived! My whole famiy went with me to pick it up. Sadly, we had to say good-bye to our family van that we used as a trade-in. However, we were delighted to see our new Volt all prepped and gleaming in the Service Bay. It had been fully charged and given a full tank of gas!
Before driving it away, we needed to an orientation session with Chris Johnson, who filled us in on starting, driving, charging and setting up Onstar. Quite patient and professional.
I had originally intended to lease the Volt, but on Saturday, Ourisman's Lease Manager was not available, so Lew set me up with a loan. The terms are pretty nice, so coupled with the Tax Rebate, I think I'll keep the loan and keep the car.
Thanks Ourisman, you guys are quite a Team!

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We can't thank these great folks enough for all of their help in getting us a new 2010

Avalanche. All were wonderful people and all did their jobs well .Also the internet gal

Ms. Meredith. We now have a new Chevy Dealer who we are proud to support. I hope to recommend

a lot of friends, family and clients from our business as well. Can't say enough nice things

about Ourisman Chevrolet of Bowie from the ownership and on down through all of their

employees. We were introduced to the very welcoming service dept. as well and certainly will

stay with Ourisman Chevrolet for all of our service needs.We will certainly return there for

all of our future Chevy purchases. Congradulations to GM for having an outstanding

Chevrolet Dealership in Ourisman Chevrolet . They are without a doubt the very best !!!!

Our sincere THANKS to all !!!! Sincerely, Dr. & Mrs. Michael M. Mercado

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