Michael Jackson at Suntrup Ford Westport

The team at Suntrup Westport made our quest for a new vehicle very enjoyable and effortless. Jessica McCann worked with us getting the best deal possible. Even though we showed up 20 minutes before they closed she didn't rush us and try to force the deal to happen.

I would recommend asking for Jessica if you are looking to buy a vehicle.

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My Review:
I will be recommending anyone I know looking for a new Ford vehicle to this dealership. The team working there went above and beyond to help me pick the exact car I wanted and helped me through every step of the way, from getting me the most for my trade to the max amount of rebates they could find, the sales consultant and manager spent many hours over a 4 day time span helping me and answering all of my questions. Hands down the best car dealership I have ever been to :)

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This was the absolute best experience I have ever had regarding purchasing a new vehicle. I told Dave Evans exactly how much I had to spend on a vehicle, told him what I was hoping to get for that price, and he immediately began showing me vehicles and assured me the price would not exceed my price. The vehicles were far beyond what I expected to be able to purchase and were not a penny over my price. There was absolutely no attempt to get me to spend more. I did not have to spend even one minute on negotiating a price. I stated my price, was shown several vehicles in a matter of minutes, and was able to choose one immediately. Unbelievable! Dave then had Billy Putnam handle the sale. Billy wrote up the contract and did everything he could to accomodate us, make us comfortable, and get us through the process smoothly and efficienty. When we moved on to financing with Michael Jackson it was swift and easy too.

This was by far the best experience I have ever had buying a vehicle. I will definitely return the next time I need a vehicle. I will also recommend Suntrup Ford Westport and the sales team there to everyone I know! Thank you Dave and Billy!

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My husband and I thoroughly enjoyed working with Cindy Wilson (salesperson) and Michael Jackson (Finance Director) when we purchased our C-Max hybrid. They were both extremely knowledgeable, helpful, and friendly. Cindy was particularly helpful in our decision making about what car to get, and both she and Michael were great in assisting with the financial processes involved with buying a new car. Cindy initially took my husband on a test drive when he came in by himself, and did another one with me. She made absolutely sure before we left the dealership, on the day we actually picked up the car, that we knew how to operate the basics with this new model. She even made sure that the primary cell phone was " synched" to the car! We really appreciate how professional and non-pressuring both Cindy and MIchael were, and look forward to our business relationship with Suntrup Ford.

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My fiance and I were looking for a used Mercury Milan or Ford Fusion but was unlucky in the search to find one in our price range. We were looking to return to the dealer in which we had bought our previous two cars but after a rather unpleasant phone conversation with one of the sales reps, we decided to look elsewhere. After a internet search I found a used Fusion in our price rate at Suntrup so I called the number that was listed online and it led us to a rockstar of a salesman, Billy Putman. Billy treated us with the utmost respect and really made us feel at ease with the entire process. The financing was taking a bit longer than expected but Billy made sure we were comfy and relaxed and what really stood out to me was when we got a bit hungry and didnt have any change for the vending machine, he payed for our snacks out of his own pocket just so we wouldnt have to go to the store and get change for a twenty. After the financing was done he sent us over to Mike Jackson to discuss the terms and he was really cool to deal with as well. Due to Mike "Beating up the banks" we ended up with a brand new 2013 with a very low interest rate. We really enjoyed our experience at Suntrup today and will forever be a customer and will recommend every one i know who may be in the market for a new car to definitely give Billy a call, he'll take care of you!

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Awesome duo..I was stuck in a vehicle that I was totally upside don in and needed to get out of it. Talked to billy on phone and in person and when I got to the dealership I knew it was and uphill battle but low and behold in three hours, usually with other dealerships 1 to 2 days with nothing, Michael Jackson put the thriller in my loan and got me approved at a much lower int rate than I was paying. These two are a great combo and a great pleasure do biz with two hard workers who don't mind putting forth above average effort to build a great business relationship...they have my future business...they understood my delimna and fixed it to put me in a much better car....this dealership has a couple of great team members...will def send any biz their way.

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Everyone we dealt with was very friendly and helpful. They answered all our questions and tailored the experience to us. The icing on the cake was how (relatively) quickly we were able to complete the process and drive off with our new Ford Focus!

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I had a superb new car shopping experience at Suntrup Westport recently. This is the second new Focus I've purchased from this dealership. I ordered a 2007 at the end of '06 and was quite happy with it until this Spring when it was heavily hail damaged and I was faced with an estimated nine-day repair. I figured that I would instead invest the insurance and vehicle in a new Focus and start the good experience all over again. So I went back to Suntrup with exactly what I wanted already in mind... and knowing that the end of model year production might be scarce to order what I pictured. Cindy was both cordial and friendly, and determined to find what I wanted as we laid out my options. Dave Evans worked very hard in his search for me and Cindy kept my name project in the forefront until one was found. I was impressed with their efforts and result. Michael Jackson handled my accounting seamlessly and made financing an event with no anxiety. I commend these folks and the dealership that I'll most likely come back to for my next new one. Thanks

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