My Review Of BMW of Silver Spring:
Michael Katzemburg was my sales associate. My first impression was he was very polite and professional. He was thorough in determining my needs and wants. He directed me to information that was pertinent to my needs, and demonstrated excellent knowledge of the model in which I was interested. He was responsive, and worked to speed the process along as much as possible. He showed me a 2008 528i that was perfect for me. We proceeded with the purchase agreement, and again, he was polite, responsive, and as flexible as he could be. After the purchase, he showed me around the car, and explained many of the key features. He offered his time to help answer any questions I might have in the future. I will happily recommend Michael to family and friends.
Joanna McCarthy processed my purchase agreement and loan application. She too was polite, professional, and informative. The process went quickly and smoothly, and I give her very high ratings. I will also mentioned Joanna's services to friends and family.
Overall I received 5-star service from Tischer BMW. I look forward to them servicing my car, and engaging in future purchases.
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