Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael Messinger
My Review of Park Ave BMW:
We recently purchased a new 2012 BMW X3 because we are about to retire and needed two new cars. We wanted something we could be proud of, and yet something that would be functional and not fragile. After much analyzing, we decided upon the X3 and we were fortunate enough to connect with Mike Messinger as our Sales Associate at Park Avenue BMW in Rochelle Park. We had been to several other dealerships of other vehicle makes, but Park Avenue BMW went out of their way to accommodate us in every way.
Mike Messinger spent a good deal of patient time with us, covering the features on the car, covering the options, and never pressuring us into any decisions. When we decided to go forward with the purchase of this car, we felt we got a very fair price on an exceptional vehicle.
Although we left wearing smiles and feeling very satisfied when we drove off with our newly purchased BMW X3, a few days later Mr. Messinger called and offered to come to our home and be sure that we understood all of the many features to the vehicle. He spent more than one hour at our house, on a SUNDAY, on his own time, and covered everything about the car. In setting up our bluetooth capabilities in the car, he noticed that one of the names in my personal phone book was also a client of his. This person is a close friend, and it was ironic to learn that he used Mike as his BMW connnection too. Before Mike left our home that day, he even programmed our garage door opener for us. He left insisting that if we have any questions, any issues, any needs whatsoever connected to the car, that we will call him either at the office of Park Avenue BMW or on his cell phone.
To us, Mike Messinger goes the extra yard. For that, we are grateful, and we will return to him again when we have our next car need.
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