Michael Reichstein at Seattle MINI

Handled most of the purchase online. Always well informed. Custom ordered our car and MINI provides frequent updates on the status of orders. Will definitely consider MINI Seattle in the future.

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My wife wanted to buy a new mini to replace her 1996 3 series BMW. We bought our daughter a 2004 Mini six years ago so we thought we'd try mini again. After several trips to Seattle Mini, over the course of three or four months, and multiple conversations with Michael Reichstein not only did my wife buy a Mini, I purchased a Countryman.

I usually find shopping for cars akin to having a root canal.

Not at Seattle Mini and not with Michael. He is a very low key sales guy and very well versed in many different cars. I have had BMWs for thirty years and Michael was able to relate my driving style and needs to the countryman. He did a great job helping my wife make her decision each and every time we came in. When she finally decided to buy, the perfect car was not on the lot and he did not try to pressure her into one and instead helped her order one.
Damon did our paperwork and covered all of the warrantee, extras with us. Again, a low pressure, matter of facts kind of guy.
I highly recommend Michael to anyone wanting to buy a car.

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Purchased new Mini S Coupe. I felt I was treated fairly and the whole special order process went smoothly. I was without a car the weeks leading up to the Minis arrival and when it arrived Michael made sure to get it ready for me the same day it arrived. Finance was easy and went very smooth overall.

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I had never owned a new car in my life, and had in fact been driving the same car since 1987. I test drove a Mini, at a family members request, and WOW! Totally loved the car, and that is saying something. Just to make sure, I test drove 15 other different cars. (Yes, you read that right. It was a long month of weekend test drives.) Went back to Mini and then test drove all the available cars on the lot, testing different body styles and motors. The dealership did not have the car I thought I eventually would want to buy on the lot, so they had it brought in from elsewhere, just for me to test drive. Smart move because that's the one I ended up getting. Every time I went in they were friendly, and happy to see me, and although I ended up working with Michael for the most part, the other sales staff members were great and fun as well. I went on test drives on the freeway, through the local neighborhood and even to a big name chain coffee drive thru! I just had a blast. When the car was ordered to my exact specifications, I got great updates on the progress and pictures from Michael of my car as it came in to the lot, during the January snow event. I can honestly say that financing was a breeze here, and overall I give these folks two thumbs up, and an '11' on a scale of 1 to 10! I have had the car for about three weeks now, and I'm looking forward to going back to get my plates just to say to these nice people again. Best experience getting a new car. EVER.

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My overall buying experience from Seattle MINI was positive. Things worth noting…
As with most MINI dealerships, there was very little wiggle room for negotiating - compared to Honda, Toyota, Subaru, VW etc… With my last five new car purchases, all were below, at, or within $200 of invoice. Not possible with Seattle MINI – I tried!
My sales person was helpful and reasonably honest. He helped make the car buying experience, from initially ordering to taking delivery, go smoothly.
Beware of the Costco "Discount".
• Initially promised $500 off MSRP during first dealership visit for joining Costco Auto
• Changed to $1,600 over invoice Costco Discount on second visit while purchasing car
• What actually happened
o After agreeing to $1,600 over invoice price -
o Paperwork was drawn up and $350+ in misc. dealer fees were added to invoice
o $1,600 increased to $1,956 after added dealer fees
o MSRP over invoice difference = $2,085 vs. Costco Discount over invoice difference = $1,956
Total savings = $129

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Our dealings with Seattle MINI have been very satisfying since their opening 2 years ago. We bought our first MINI in 2006 from NW MINI, our second from a private individual in 2007, and our latest (the Countryman) from Seattle MINI. We have had nothing but a good experience with the people at Seattle MINI. They continue to offer outstanding services and evolve to meet market demands. The personalized delivery service is a great! They also have been active and generous supporters of the local MINI club (www.psmini.org)

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