I visited the dealership twice, trying to decide between a Hyundai Sonata and a Kia Optima. I was referred to Michael Silberman; however, he was tied up with other guests when I walked in the first time. Abdul was nice enough to explain some of the features of the car and took me for my first test drive, although, because it was rush hour, I declined the highway portion. Several days later, I was able to hook up with Michael (who was sweet enough not to call or email me as I had requested), and I took a longer test drive. That visit along with Michael's patience and willingness to spend time with me clinched the deal! I was driving my third Saturn, but had admired the Sonata for many years. The time was right for me to buy, but I still had questions. Michael walked me through all the pros and cons of selling versus trading in my current Saturn, plus we talked about financing options. In a fairly short time, all was settled, and I feel like I was treated fairly and with respect. Everyone I can in contact with at the dealership was most kind and helpful. It also didn't hurt when I discovered my favorite Service Manager, Bill Dula, (formerly with Saturn/Summit) who had known me since 1999, was now employed at Sport Durst! Since the color I wanted was not on the lot, one had to be brought in, which was done efficiently and quickly. When I took delivery on May 31st, I was on "Cloud Nine"! I love my new Sonata and feel like I have made new friends. I have already told three people about Sport Durst, and plan to tell/refer more.
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