My Review Of Steve Lewis Subaru:
The minute I walked in the door, Gus greeted me in a friendly but professional manner. I laid out what I was looking for (a 2013 Outback) and what I was trading in (a car and a pickup), and we put everything on the table, roughed some figures out, and went out for a test drive. After the drive, when I couldn't decide on color, Gus patiently brought down a second car so I could compare based on an actual car instead of just a color swatch. I was never made to feel as though I was putting anyone out, or asking for extravagant favors or considerations -- instead, I was made to feel that whatever it was going to take to make me a happy customer, SLS was ready to provide it. The next day, when I came in to finish up the deal, Larry went over everything Gus had started, and went with me for a second test drive. After that, Michael helped firm up the prices for my trade-ins (traded in two vehicles), and we struck a deal. Myron finished up all the paperwork, Larry set me up with a ride home so I could ferry my second vehicle back, and then finished up by thoroughly going over the car with me, putting the keys in my hands, and sending me away happy. The short story for me is that, with minimal pain, I was able to consolidate two limited-purpose vehicles into one very nice machine.
I think if you wind up at Steve Lewis Subaru you're going to figure out that this is a different kind of dealership, one at which the customer's happiness is what matters. I'm a living example, and I love my new Outback.
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