Michael Teixeira at Steve Lewis Subaru

I never bought a new car before. I've had used Suburu's and drove an outback at work, but when my Toyota finally started to need work, I remembered feeling safe with AWD. I contacted their website to acquaint myself with their new cars, within hours Griffin Paquette called me from Internet services to see if I needed more help with lingering questions. She was so helpful, I decided to visit there the next day. I was met at the door by John Acadia. Griffin came by too. I test drove three cars while John filled me in from interior to engine facts. When I got into the Impreza, I knew I wanted it. After that I met Mike and Myron and the paper work, loan and negotiations flew by.
A few years back I got a dog. While walking my dog in NYC, people started to talk to me, pet my dog, share dog stories. It was like that when I went to a party driving my new car. Many knew Steve Lewis Suburu and words like friendly, family and honesyt was thrown around. Like getting a dog, I realized there's a happy club of Suburu owners in town too. Anyway the experience was positive. I didn't have buyers remorse for a second. I just have a safe feeling in a lovely car.

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Had such a great experience last year buying a new car that we returned this year for a car for our son. I feel very taken care of at Subaru, no pressure tactics, and a sincere desire to find a car that suits your needs. I recommend them without hesitation

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I was apphensive going into the venture of purchasing a "new" USED car. I was looking for a car with low mileage, lower price, well maintained, and had a good after sale services. Even though I had tight price range Jesse Bilodeau did his best to match me up with a quality car that was in my limited price range. We settled on a 2006 Honda Civic. Now it was up to the men in the finance office to assist me in finding a bank to finance. They sent out seven different requests. And then sucess! From there is was clear sailing. They folks at Steve Lewis did the rest. Tags, title, insurance information, inspection and finally I drove away in my "new" USED car. I believe without their assistance this car search would be a nightmare. I am happy to say, that I have already reccommended Steve Lewis Subaru to several co-workers and family members. THANK YOU FOR A GREAT PURCHASING EXPERIENCE!
Marilyn Sims

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Great service. I got the car I was looking for. Right color, options and accessories.
I will recommend Steve Lewis Subaru to my friends and family.

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Leased my 2013 Legacy from Lewis Subaru. Hassle free experience from the outset. Picked a car, made an offer, completed the deal in less than an hour.
Special thanks to Jesse my salesperson, and also, Myron,Griffin, Joe and Mike.

I would rate their customer service "over the top"

Thanks again

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Dave was my salesman and I CANNOT SAY ENOUGH GOOD THINGS ABOUT HIM....he made the experience so positive....from the moment he introduced himself.....he was EXTREMELY patient, informative, friendly. I was a highly stressed customer when I walked in and spent many hours there and Dave made me feel like a special customer and NEVER for a moment lost his patience, which, if it were me, i probably would have!! I didn't spend a lot of time with the others....I found Myron very warm, friendly and patient also. Actually, every person that I interacted with was extremely nice. I would HIGHLY recommend this dealership!!!

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The minute I walked in the door, Gus greeted me in a friendly but professional manner. I laid out what I was looking for (a 2013 Outback) and what I was trading in (a car and a pickup), and we put everything on the table, roughed some figures out, and went out for a test drive. After the drive, when I couldn't decide on color, Gus patiently brought down a second car so I could compare based on an actual car instead of just a color swatch. I was never made to feel as though I was putting anyone out, or asking for extravagant favors or considerations -- instead, I was made to feel that whatever it was going to take to make me a happy customer, SLS was ready to provide it. The next day, when I came in to finish up the deal, Larry went over everything Gus had started, and went with me for a second test drive. After that, Michael helped firm up the prices for my trade-ins (traded in two vehicles), and we struck a deal. Myron finished up all the paperwork, Larry set me up with a ride home so I could ferry my second vehicle back, and then finished up by thoroughly going over the car with me, putting the keys in my hands, and sending me away happy. The short story for me is that, with minimal pain, I was able to consolidate two limited-purpose vehicles into one very nice machine.

I think if you wind up at Steve Lewis Subaru you're going to figure out that this is a different kind of dealership, one at which the customer's happiness is what matters. I'm a living example, and I love my new Outback.

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Overall good experience, more positive than my past experiences at car dealers. Pricing was fair and I feel like I got a fair deal. It was a bit of a drive for me as I'm not local to Hadley but it was definitely worth it.

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Jesse was quick, accurate and professional in this transaction.
A pleasure to deal with. There was an issue at point of delivery, but it was resolved to our satisfaction.

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