I have a long history when it comes to customer service. My family was in the marine industry until we sold the family business in 2002. I then came to Klaben and continue to deliver the same level of "family style" customer service! I have been married for 35 years to Rhonda, who also works at Klaben, and we have a daughter. I am a very active member of the community. When I’m not at work we are out enjoying car cruise ins and car shows.I enjoy spending time with my family or riding my Harley with my wife. 330-673-3139
Read moreDealership Experience
22 yrs, 1 mo
Industry Experience
41 yrs, 11 mos
714 Reviews
Write a Review714 Reviews of Mike Cooney
April 13, 2024
Honestly, I am pretty quick to feel stressed out. Add money to the mix and it's a nightmare. However, everyone I interacted with both on and off my team was so sweet and made a normally stressful thi Add money to the mix and it's a nightmare. However, everyone I interacted with both on and off my team was so sweet and made a normally stressful thing for me feel like smooth sailing. Whether it was Roscoe coming in to help me with the financing work or Luke responding to my texts literally every time I had a new question, I was super well taken care of. My car was serviced in a professional and timely manner before I made my final purchase (shoutout to the detailing squad, the interior is CRISP.) I wanna give an extra thank you to Revawn and Angela for tag-teaming to streamline the signing process, especially when the computer was being goofy. Saved me a lot of headache, for sure! If you're looking for a fairly priced vehicle with a team ready to help you before they make a sale, Klaben is the place to be. More
Other Employees Tagged: Roscoe Woodberry, Christopher Volk, Luke Deegan, David Klaben, Angela Mazzagatti, Revawn Wilson
April 12, 2024
Kind, courteous, personable, treated like family. Even if I wasn’t a repeat customer, I would have no doubt I would have the same treatment every time. Thanks for everything, Mike! Even if I wasn’t a repeat customer, I would have no doubt I would have the same treatment every time. Thanks for everything, Mike! More
Other Employees Tagged: Jennifer Bowen
April 10, 2024
Big thank you to; Roscoe, Revawn, David Klaben, Mike Cooney, Luke Deegan and Chris Volk Cooney, Luke Deegan and Chris Volk More
Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Christopher Volk, Tyler Schultz, Luke Deegan, David Klaben, Revawn Wilson
April 10, 2024
I am a regular customer at Klaben Ford. Both Klaben Ford and Mike Cooney are great to get deals done. They do not try to sell you something you don't want or need. They go above and beyond Both Klaben Ford and Mike Cooney are great to get deals done. They do not try to sell you something you don't want or need. They go above and beyond all my expectations. More
Other Employees Tagged: Kim Wolfram, Richard Klaben, Angela Mazzagatti
March 27, 2024
Once again, everyone was friendly and helpful. Angela from finance was very good and Louis took good care of us with the sale like always. Would like to recognize Derek down at the body shop as we Angela from finance was very good and Louis took good care of us with the sale like always. Would like to recognize Derek down at the body shop as well. He helped us this morning with a small problem with the hood/latch on the car. The people at the body shop have always been fast and efficient. More
Other Employees Tagged: Christine Klaben, Louis Polos, Derek Tenney, Angela Mazzagatti
March 24, 2024
Everyone at Klaben acted professional and treated myself an my wife with respect. It was an excellent experience. an my wife with respect. It was an excellent experience. More
Other Employees Tagged: Roscoe Woodberry, Tim Sterling, Christine Klaben, Jennifer Bowen, Douglas Lewin, Bo Stewart , Joe Gardena
March 19, 2024
I have been leasing cars since 1996 at Klaben Ford in Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to s Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to sell you a vehicle that you don't want. It is always a pleasant experience at Klaben Ford. More
Other Employees Tagged: Kim Wolfram, Richard Klaben, Angela Mazzagatti
March 17, 2024
I have been purchasing vehicles at Klaben for over 40 years and have always been treated well. I wouldn’t do business anywhere else. years and have always been treated well. I wouldn’t do business anywhere else. More
Other Employees Tagged: David Mitchell, David Klaben
March 13, 2024
This team goes above and beyond to make this important decision very manageable and comfortable. I just trust these people and enjoy working with them. decision very manageable and comfortable. I just trust these people and enjoy working with them. More
Other Employees Tagged: Jennifer Bowen
March 12, 2024
Bo: 5 out of 5. . he should get a 10…. He is knowledgable, worked with both my wife & I. Made us feel comfortable, welcome, it was a pleasure. He is a perfect fit fo . he should get a 10…. He is knowledgable, worked with both my wife & I. Made us feel comfortable, welcome, it was a pleasure. He is a perfect fit for the entire Klaben group, Jen, Mike, Doug, the entire team helped make it fantastic! More
Other Employees Tagged: Tim Sterling, Christine Klaben, Jennifer Bowen, Douglas Lewin, Bo Stewart