Mike Henry

Another superb car buying experience at McKinney. As a repeat customer since 1996 I am confident in recommending this dealership. Uniformly friendly and professional personnel on sales floor and in As a repeat customer since 1996 I am confident in recommending this dealership. Uniformly friendly and professional personnel on sales floor and in the maintenance shop. Well maintained facilities provide a comfortable experience when buying or having the car in the shop. John Reeves was our sales contact this time and he was great - no hard pressure, just lots of information and very attentive to our needs/wants balance. Very patient and supportive. Our new Pacifica Pinnacle is beautiful and fun to drive. Mike Henry, sales manager now after having handled several vehicle sales for us for many years, adds to confidence that the same level of support will extend thru the years of ownership. Many thanks guys! More

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I had a agreed on the purchase of a truck and spoke with the salesperson - Logan on Wednesday and advised Logan that I would be there Saturday and asked what i needed to do to be able to pick it up Saturday the salesperson - Logan on Wednesday and advised Logan that I would be there Saturday and asked what i needed to do to be able to pick it up Saturday. Logan stated just to run my crefit application and after he took my personal information down for the credit application - He advised me that he wpuld get all the paperwork ready o i just had to come in and sign Saturday. When I arrived Saturday, I was informed by Mike that the truck was being test driven and if they didnt want it then I could purchase because they had first dibbs. When I explained that I had spoke with Logan on Wednesday and he told me that he would have the papers for me to sign and pick up the truck on Saturday. I live about 45 min away from the dealership sonthisnisnwhy i asked what i needed to be able to pick it up on Saturday. Mike rudely stated I had no appt nor any down payment, when I stated that I was never asked for a down payment nor to setup a time to come get the truck and i was only requested all information for my credit to be run and get the finance paperwork completed prior to me picking it up so i only had to sign the paperwork so I wouldn't be there that long on Saturday. Mike was more interested in the profit rather than the deal he and Logan made with myself. After stating that - they both walked off. No professionalism nor any concern but in the bottom line. I would not purchase anything from this dealership. More

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Hello, just purchased a 2025 Mazda 3 Sedan and had a "great" no hassle experience. Logan was extremely helpful making the process quick and easy. If you are in the market I strongly suggest giving Lo "great" no hassle experience. Logan was extremely helpful making the process quick and easy. If you are in the market I strongly suggest giving Logan and the McKinney team a call. More

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It was a good time no complaints yada yada yada yada yada yada yada yada yada yada yada More

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Coming into the dealership I was anxious about the buying process as it had been some years. Tyler met me at the door, was comforting and helped easily work me through the process. I had a personal matter in process as it had been some years. Tyler met me at the door, was comforting and helped easily work me through the process. I had a personal matter interrupt the process and Tyler told me to take all the time I needed and that we could finish up later that evening. I was throughly impressed with the whole process and organization, from inception to close, I felt comfortable. The customer service provided was some of the best I have received through any buying experience. More

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The staff seemed very knowledgeable about their vehicles. It was a good experience and I would feel comfortable referring family and friends. It was a good experience and I would feel comfortable referring family and friends. More

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Honest and transparent is how I believe McKinney Dodge operates. I had an excellent experience purchasing a truck from Lorial. operates. I had an excellent experience purchasing a truck from Lorial. More

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On January 24, 2025 , A purchase a 2020 Tahoe from McKinney Dodge and Mazda dealership, Assistant bus sales and leasing consultant Loriel. She guided me through the process of test drive in several Ta McKinney Dodge and Mazda dealership, Assistant bus sales and leasing consultant Loriel. She guided me through the process of test drive in several Tahoe at different price points, Demonstrating her healthfulness and honesty throughout, Ultimately, I decided to purchase the 2020 Tahoe in his current condition, which meant no warranty was included. I understand the implienation of this decision. After purchasing the vehicle, I began my journey home, And within less than an hour, The check engine light appeared. Upon arriving home, I contacted Loriel, the sales consultant, And informed her of the issues. She promptly called me back, instructing me to return the vehicle on the following next day, and They would address the problem and provide a loaner car. A week later, I returned to retrieve my vehicle and return the loaner car. , As I proceed to get gas, The check Engine light reappeared. I called the dealership again, And they advise me to bring the vehicle back for further examination. Although they were not obligated to repair the vehicle, Given us lack of warranty, The dealership, honestly and generosity and commitment to their products were evident, Unfortunately, The vehicle required attention from the Chevrolet dealership, Resulting in a longer repair. Throughout the process Loriel, General Manger Daniel, Hunter Hixon, and Henry sevice manger Provided in valuable assistance in resolving the issue. I appreciate exceptional service and we will definitely be purchasing another vehicle from them. Thank you for providing a great experience and demonstrating their genuine concerns for customer satisfaction and high standards for their business. Jesse R. More

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I have been a customer of Mckinney Automotive for over 20 years and have always had the best relationship and service witheverypersonontheirteam. I give my highest rating and satisfaction in all areas! years and have always had the best relationship and service witheverypersonontheirteam. I give my highest rating and satisfaction in all areas! More

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We bought a used 2020 Ram Laramie New Years Eve. This truck is decked out plus some. We got a great price with no pushiness from the sales rep, Lorial Valzone, and she is amazing. We highly recommen This truck is decked out plus some. We got a great price with no pushiness from the sales rep, Lorial Valzone, and she is amazing. We highly recommend her. She was even texting with us for a few days while we still shopped around and gave us a few pointers. She is honest and very transparent about everything. And, she was even able to get some extra add ons that wasn't on the truck that we mentioned, working hard to get us the best bang for our buck. If you're in the market for a new or used vehicle, please go in and ask for her. More

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