Mike Hillis at Mungenast St. Louis Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Hillis, Tim Jordan

My Review of Mungenast St. Louis Honda:
The above ratings for the dealership and the employees I worked with cannot be more correct. I have worked with Tim and Mike on more than 15 occasions when purchasing or leasing new Hondas. Both of these men have gone beyond the usual in assisting me and working out details to my full satisfaction. I can't say in just a few words why they are the ones who keep me coming back to Mungenast for new purchases. They are beyond just my salespeople; they are friends who know me and my needs and always work with me towards those needs in an honest and forthright manner. Mungenast is truly lucky to have such people working for them.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Hillis

My Review of Mungenast St. Louis Honda:
transaction was very honest, straightforward and effortless-----out of all the dealers I contacted, Mike Hillis responded the most quickly and with the best price--------I did not once feel pressured or hurried---------I am a very happy customer and have told many people about my positive experience with Mike and St.Louis Honda--------and most of all,--------I LOVE my car!!!!!!!!!!!!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Hillis

My Review of Mungenast St. Louis Honda:
Have dealt with Mike Hillis previously (started in 2006 when I leased my first Honda from him). Was pleased with the experience at that time, and very happy with the car's performance and reliability. Next leased in 2009, and again the experience was without hassle; he even presets the radio buttons to stations of my choice. The car was completely reliable and performed perfectly.

Recently, Mike called me with an offer I could not refuse; it allowed me to get into a 2012 Honda with only a small increase in my monthly lease payment. Once again, Mike had everything set up and all went smoothly (he set the radio buttons again) and I was in and out in a relatively short time period with a lovely Celestial Blue 2012 Honda.

My service experiences at St. Louis Honda were an eye-opener. Had previously had some bad experiences at car dealerships when getting service for the vehicles I owned at the time (neither one a Honda). All the maintenance needed on the two previous Hondas I leased was a couple of oil changes, and one tire rotation. The services were performed while I waited, and completed well within the timeframe quoted by the Service Department. On one occasion I could not wait and was offered free shuttle service, which worked out very well. The dealership also followsup after service to be sure I'm satisfied.

I have recommended both Mike Hillis and St Louis Honda (Dave Mungenast Honda) to friends and family in the market for a new vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Hillis

My Review of Mungenast St. Louis Honda:
We recently visited Mungenast St Louis Honda to just look at the newer Hondas. We were greeted immediately by Mike Hillis who was extremely professional. At our request, Mike took us on a test drive of a 2012 CRV. The car was amazing, we also own a 2003 CRV. Mike did a great job letting us know what our trade in was worth and the pricing on the new car. We had already done some pricing on online sites. Mungenast's offers were very in line with the information we had. We purchased our fourth Honda that day from Mike Hillis. We are extrememly satisfied with the car and will certainly recommend Mungenast Honda and Mike Hillis to our friends.

THANK YOU MIKE!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Gierse, Mike Hillis

My Review of Mungenast St. Louis Honda:
They seemed to really care about us and our needs, not just in making a sale. They were very friendly and professional (the highest I have ever experienced of all sales experiences I have had). I will go back there again when buying our next vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Hillis

My Review of Mungenast St. Louis Honda:
Mike avoids the typical new car buying experience by way of a soft spoken manner, great initial price and full disclosure. I have bought several cars from him over the years.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Hillis

My Review of Mungenast St. Louis Honda:
This car represents the 18th car we have either bought or leased thru Dave Mungenast St. Louis Honda. We have been very satisfied with each purchase and will continue to be with all our fututre pruchases.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Hillis

My Review of Mungenast St. Louis Honda:
Eager to please but no pressure. Knowledgeable and informative. This is our second Honda, first was in 2007. We are extremely pleased with our Civic and would highly recommend the car and dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Hillis

My Review of Mungenast St. Louis Honda:
Mike Hollis is an excellent representative for the Mungenast dealership. Mike greeted me and then let me tell him what I wanted in a vehicle. I really appreciated his being interested in what I wanted without interruption and without him trying to tell me what I should be wanting. He then said he had a vehicle that met my needs. I was skeptical but we went and looked a the 2011 Honda Pilot.
Mike opened several doors and let me look it over. After I had seen what I wanted, Mike showed a few of the Pilot's features that were not obvious at first glance. We then took a test ride on I-55. During the ride, Mike pointed out some more of the Pilot's features. What I liked during all this was the lacked of sales pressure from Mike. By the time we got back to the dealership, I had to admit he was right, this particular Pilot was everything we wanted and more. After I said that, we started the sale.
I complicated the sale for Mike by first telling him my trade-in would be a motor home.
Without a hesitation, he said, no problem we can handle that. Then I told him I could not close until my wife got to see the Pilot. Mike arranged for a small down payment which would be refundable if my wife did not like the car. Next, I told him I needed to cash in some stock to pay for the Pilot. Mike then arranged for a delayed payment date to accommodate the time required to sell the stock. When my wife got back from out of town and viewed the Pilot, Mike told her about it- she loved it and nick named it the Black Knight. Lastly, the sale paper work was done without a hitch.
In summary, I think Mike is a great salesman because he listened to me and found what I needed. He then arranged the smooth sale under some complex conditions. Both during and after the sale, Mike has been very friendly and helpful to us. Thanks, Mike!

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