Mike Kufskie at Paul Cerame Ford

The experience was fast, friendly, thorough and hassle free. Buy cars have become a very important financial decision and everyone I interfaced with was very helpful and knowledgeable. The Ford Truck is amazing as well.

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Over my years of purchasing cars I have to say working with Mike and Doug was the best experience that I have ever had. Both where very pofessional and left no questions un-answered. I already have shared my experience with several people (Daughter & Co-Worker) that may be purchasing cars from Mike and Doug in the near future.

In addition, while I was waiting for paper work to be finalized I struck up a great conversation with one of your sales men by the name of Tim Norman and found him very personable and great to talk with and can see him as a good addition to the sales team. As I view the Paul Cereme dealership and experience, they have a great team and a A+ organization.

Thanks,
Craig Hausmann

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When I came to Paul Cerame, was only coming to visit, maybe test drive a car or two. When I walk up to the door Mr. Roberson opens the door with a smile & hello and from that point on it was the best experience I've ever had at any dealership location, I've visited many in my years of car buying. The entire staff was very nice & friendly Mr. Roberson went above and beyond his job, a new meaning to the word "customer service". I look forward to spending many years in my 2011 Ford Taurus & thank you Paul Cerame for the GREAT SERVICE. I already have two friends coming to look at new car.:-)

Sheila F. Marshall

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I had been casually looking to replace my Marquis, with 180000 miles,but in no hurry, my car was in good shape and running great. On a drive-by I saw a 2011 Marquis that caught my eye and returned with my wife to look closer. We both liked the car, and was approached by Jim Hill. My first question was "what was the price?" Received the quote, made an offer with no apparent chance; thanked Jim and prepared to leave. He said they had a low mileage Marquis on the other lot if I was interested. We looked at a handsome car with such low mileage, I had doubts and said i was on our way to a party and would return. Jim and Mike, who was involved by this time said to drive the car over the weekend. I did like it and being no mechanic had it checked the morning I was to return.
Car passed with minor concerns. Went back to dealership, checked Carfax, told them of concerns with car. They attended everything i questioned; made my wife happy with a new vinyl top and we were the proud new owners. Throughout all the transaction Jim and Mike were friendly, smiling and attentive. Offering counter proposals when a bump came up. We were very pleased and satisfied with their courtesy and attention. It continued when we were turned over to Joe Hill for finalization. i would recommend these gentlemen and the dealership, without qualm, to friends and family. Thanks for a pleasant experience.
Phillip Cappello 4/16/12

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I saw a car on the internet and called them. The internet department quoted me a price on the vehicle and then we set up an appointment to look at the car. Tom, the internet guy referred me to Mike, the sales manager and when my wife and I showed up to look at the vehicle, Mike referred me to Chuck Lawless. The car was ready and pulled up outside of the showroom and ready for a test drive. It was exactly what we wanted AND at a great price. After driving it, we came back, and closed on the car. It took around 30 minutes, and was one of the easiest transactions I have ever had. They were great, and I didn't have to argue or dicker with them, and they were not pushy or high pressure. I can't say anything bad about this deal. Great car, great price, great salespeople!

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Doug was polite, respectful and honest. He did his best to make sure that we were satisfied customers. I will come back again to buy again.

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