736 Reviews
Write a Review736 Reviews of Mike Niedzwiecki
April 19, 2024
Excellent staff that helped me every step of the way. This is my second vehicle through BMW Westlake. This is my second vehicle through BMW Westlake. More
Other Employees Tagged: John Caruso, Robert Strecker, Brittaney Quick, Cory McConville, Andrew Shaw, Mathew Povroznik
April 12, 2024
Just purchased a 2023 X1 from this dealership. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. More
Other Employees Tagged: John Caruso, Ian Filo
March 31, 2024
Service department was very communicative throughout the service process. They kept me informed while the car was being serviced service process. They kept me informed while the car was being serviced More
Other Employees Tagged: Adam Moon, John Redden, Andrew Shaw
March 19, 2024
Excellent service, personalized attention, spotless showroom, great service department, top notch organization, thanks Kelly Cavanaugh! showroom, great service department, top notch organization, thanks Kelly Cavanaugh! More
Other Employees Tagged: John Cordell, Kelly Cavanagh, Ian Filo
March 13, 2024
Kelly Cavanagh was a pleasure to work with. Very friendly, patient (!), knowledgable and not at all pushy. That was important to me because it took me a while to decide what I wanted. I've h Very friendly, patient (!), knowledgable and not at all pushy. That was important to me because it took me a while to decide what I wanted. I've had a BMW for 7+ years and the service department has been great to work with as well. I'm delighted with the financing rate. Initially I was offered 6.5% but when I came in to sign and pick up the car the rate had been reduced (!) TO 4.99. How can you not love that. More
Other Employees Tagged: Brittaney Quick, Kelly Cavanagh
March 13, 2024
I had a great experience. They took really good care of me when I was there. They took really good care of me when I was there. More
Other Employees Tagged: Brittaney Quick, Kelly Cavanagh , Brittaney Quick
March 10, 2024
Purchased an X5 recently from the dealership. Rather busy for a cold, rainy Saturday but within minutes of pulling in, a sales associate with another customer came over and went in to locate ano Rather busy for a cold, rainy Saturday but within minutes of pulling in, a sales associate with another customer came over and went in to locate another associate that could assist. Ken was my official sales associate but was tied up so to get things moving Alan who is a sales manager came over and we got out for a test drive quickly. Overall was pretty seamless with both Ken and Alan assisting. Was able to get a quick arrangement on pricing and trade in then off to financing options and we went over the best lenders and got a much better rate than expected. Worked with Mike in the financing to wrap up, no pressure to upsell added services which I appreciated. Overall experience was easy in fact I would say better than all past purchases from another dealership local to where I live. They also offered a couple times to go over all the features but being a past owner was mostly familiar with things plus that is part of the fun trying to figure it out. Next BMW purchase will have me putting BMW of Westlake on my short list of preferred dealers. A+ More
Other Employees Tagged: Ken Delk, Alan Fejes
February 21, 2024
We came in to the dealer on a Saturday afternoon and Jerry approached us ina friendly gentle demeanor to ask us what we were looking for. He immediately located a car to meet our needs and we test drov Jerry approached us ina friendly gentle demeanor to ask us what we were looking for. He immediately located a car to meet our needs and we test drove it. On Monday we started the paperwork so that on Tuesday the purchase was quick and the smoothest ever. Really enjoyed the no pressure buying process and customer service. Ian was very informative in providing a complete tutorial on my new bmwx3 More
Other Employees Tagged: Jerry Mancini, Ian Filo
February 10, 2024
Purchased my first BMW today and it couldn’t have gone better. Jerry Mancini helped me find the perfect car. Process was painless and quick. I couldn’t be happier! better. Jerry Mancini helped me find the perfect car. Process was painless and quick. I couldn’t be happier! More
Other Employees Tagged: Jerry Mancini