Mike Routt
Mike Routt at Mike Castrucci Ford of Alexandria
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Mike Routt

New Vehicle Sales

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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101 Reviews
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101 Reviews

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101 Reviews of Mike Routt

October 01, 2023

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Employee Rating

Great Job done By my sales person Mike Rouch he was very knowledgeable and through. More

by m.oday1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Oct 02, 2023

Mike Castrucci Ford of Alexandria responded

We always love bringing our customers the kind of service and level of care that they deserve. We take pride in crafting that personal relationship with you to bring you the automotive answers you need!

July 08, 2023

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All around great place and service. They get you test driving right away and go over all the details throughout the buying process. They go over all the features of the vehicle and help More

by montecinosleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Everyone working the showroom was helpful!

Jul 10, 2023

Mike Castrucci Ford of Alexandria responded

We are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

April 27, 2023

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We always purchase our vehicles (3 so far) from Mike Castrucci Ford Lincoln of Alexandria and have taken family members (2) there who have also purchased vehicles. Mike Routt is a straight-shooter sales More

by illezah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

December 23, 2022

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Employee Rating

Everything went very smoothly, and sales people were very professional. This was the second vehicle I have bought here , and plan to again. More

by jgarner0827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 14, 2021

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Mike Routt completely jumped through multiple hoops to get us this car. Can’t thank him enough for the service! We absolutely love this Fusion Hybrid. More

by Atwoodian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Mike Castrucci Ford of Alexandria responded

Congratulations on your Fusion Hybrid! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

June 14, 2021

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This is my 4th Ford and all from Mike Castricci. They are a great dealership! Friendly & professional. I always enjoy my experience. My sale rep is great and knows me. He is entertaining and helpful. More

by Diane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Mike Castrucci Ford of Alexandria responded

Thank you so much for sharing your buying experience, Diane! Congratulations on your Ford! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

February 22, 2021

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I had a wonderful experience at Mike Castrucci buying my first new vehicle. Mike Routt is an amazing salesman and was able to make the process painless while also giving me the best deal possible. More

by hicks.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Feb 22, 2021

Mike Castrucci Ford of Alexandria responded

Thanks for the stellar review, Austin! We are so glad you chose us for a place to purchase your vehicle. Our team will be there for you throughout the course of your ownership journey!

November 24, 2020

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Found these guys online because they had a rare color combo Navigator that my local dealer in PA couldn’t find. Mike ROUTT took my call and walked me through a seamless process of obtaining the vehicle More

by kvs20012
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown , Jeff Cheser

Nov 30, 2020

Mike Castrucci Ford of Alexandria responded

Thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.

September 20, 2020

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Mike Routt is a great asset to Castrucci Ford in Alexandria. We first met Mike when we bought 2 new cars from him a few years ago. Mike really pulled through for us while we were recently looking More

by KD
Recommend Dealer
Yes
Sep 21, 2020

Mike Castrucci Ford of Alexandria responded

Customer service is always at the heart of each and every interaction our team has. This is why we are so elated to hear that you had such a good experience at our dealership. Our staff is ready to serve you whenever needed!

June 03, 2020

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Employee Rating

Got what I was looking for Had a great experience. Mike helped me out and was great to work with. Took a look at some rangers and drove off the lot with one. More

by Eric
Recommend Dealer
Yes
Jun 04, 2020

Mike Castrucci Ford of Alexandria responded

Thank you, Eric, for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

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